BMO is seeking a dynamic and experienced Director, Issues and Events Management within the Operational Non-Financial Risk (ONFR) team. This strategic role is responsible for maturing foundational ONFR processes – Issues Management, Loss Event Management, ONFR KRI, and ONFR Risk Appetite (“ONFR Core Programs”) – into more comprehensive programs. The ONFR Core Programs are established programs with distributed responsibilities. This role will serve as the primary owner of the programs, providing strategic thinking, collaboration, and influence in

• Leading laterally where responsibilities are shared across other ONFR teams such as serving as the SME and program owner in partnering with:

• ONFR Methodology to develop and maintain governing documents and taxonomies

• ONFR Reporting & Analytics to develop, maintain, enhance reporting

• ONFR Performance Delivery in developing, maintaining, and enhancing GRCE and other ONFR Systems, communications, training, and change management

• ONFR’s independent second line testing team with respect to 2LOD testing and monitoring of the programs

• Second line of defense Operation Risk Officers in performing oversight and effective challenge with respect to the implementation and execution of the programs within the businesses and functions they oversee

• Leading directly bringing together the distributed elements to attain, maintain, and provide the horizontal enterprise-wide/ONFR-wide leadership of the Issues Management and Events Management Programs and ONFR’s activities with respect to KRIs, KRMs, and Risk Appetite, respectively

Ideal Candidate:

• Typically 9+ years of relevant professional experience in risk management including extensive experience in operational risk management, particularly in issues and/or loss event management.

• Proven track record of leading risk management programs, ideally within financial services

• Strong leadership capabilities with experience in managing small to medium-sized teams and influencing senior stakeholders.

• Exceptional analytical skills and the ability to identify trends and themes across risk events, translating them into strategic operational, sustainable improvements.

• Effective communicator and collaborator who thrives in a matrixed environment and can build relationships across all levels of an organization.

• Demonstrates a high degree of credibility and can operate as a thought leader within the risk management space.

• Experience in policy and methodology development within risk management highly regarded

Successful candidate can be located in Chicago, or other areas within US.

If you’re looking for your next dream job, consider this one in BMO’s Enterprise Risk Group where every colleague helps protect and grow the bank by providing independent review and oversight of enterprise-wide risks, working together to maintain a risk management framework and fostering a strong risk culture. #ERPMDreamJobs

Develops and maintains an effective internal control framework that defines the ways and methods governance is implemented, managed, and monitored in the designated business/group portfolio. The governance framework includes policies, guidelines and provides programs, practices and measures to promote transparency, accuracy, consistency across groups. Applies specialized knowledge of risk management, regulatory compliance and internal controls related to business processes and information.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.

• Ensures alignment between values and behaviour that fosters diversity and inclusion.

• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.

• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

• Attracts, retains, and enables the career development of top talent.

• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

• Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.

• Develops an expert understanding of business/group challenges.

• Networks with industry contacts to gather competitive insights and best practices.

• Recommends measures to improve organizational effectiveness.

• May consult to or serve on various committees and task forces.

• Interprets new regulations and assesses impacts to the internal controls governance framework/program.

• Influences and negotiates to achieve business objectives.

• Identifies emerging issues and trends to inform decision-making.

• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.

• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.

• Measures the effectiveness of risk governance system and framework; recommends changes as required.

• Conducts independent analysis and assessment to resolve strategic issues.

• Leads the development and maintenance of the internal controls governance system and framework.

• Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.

• Leads the development of the communication strategy focusing on positively influencing or changing behaviour.

• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

• Assesses and adapts existing operational programs; develops new capabilities to ensure ongoing success.

• Leads and integrates the monitoring, measurement & reporting on the status of the internal controls governance framework/program to internal & external stakeholders.

• Leads the management of governance meetings and maintenance of governing body mandates, oversight and approval guidelines.

• May provide specialized support for other internal and external regulatory requirements.

• Leads in the design, implementation and management of core business/group processes.

• Develops governance and control-related solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.

• Provides advice and guidance to assigned business/group on the implementation of the control framework, including effective challenge.

• Performs testing on design of controls as required e.g. observation, inspection, replication, recalculation to ensure risks are identified and controls are effective.

• Reviews processes and identifies opportunities for risk mitigation through proposing new controls or revising existing controls.

• Identifies where corrective actions are required and escalates per guidelines; ensures corrective action is taken as necessary.

• Coordinates and participates in the execution of oversight/governance activities including reporting; assessment of education & training needs, development/delivery of training; development and execution of regulatory administration processes & procedures; management of review/updates to policies, etc.

• Consults with stakeholders to improve consistency and transparency of control measurement/metrics and reporting.

• Assists with the interpretation of new or changing regulations and assessing impacts to the governance frameworks.

• Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/regulatory directives and guidance.

• Builds effective relationships with internal/external stakeholders.

• Ensures alignment between stakeholders.

• Analyzes data and information to provide insights and recommendations.

• Documents the internal control governance system, processes and framework to describe compliance requirements, activities, processes, roles & responsibilities.

• Develops tools, checklists and communications to address gaps, issues and new requirements.

• Monitors and tracks performance; addresses any issues.

• Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.

• Influences how teams/groups work together.

• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.

• Communicates abstract concepts in simple terms.

• Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.

• Anticipates trends and responds by implementing appropriate changes.

• Broader work or accountabilities may be assigned as needed. Qualifications:

• Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

• Expert knowledge of risk management, audit, compliance, governance and/or project management is required.

• Expert knowledge of regulatory requirements.

• Expert knowledge & experience with risk policy frameworks; quality control/testing frameworks. e.g. SOX 404, COBIT and COSO frameworks.

• Seasoned expert with extensive industry knowledge.

• Technical leader viewed as a thought leader for innovation.

• Verbal & written communication skills - Expert.

• Analytical and problem solving skills - Expert.

• Influence skills - Expert.

• Collaboration & team skills; with a focus on cross-group collaboration - Expert.

• Able to manage ambiguity.

• Data driven decision making - Expert.

Compensation and Benefits:

$128,000.00 - $238,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.