This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11989567 Property Description

21c Museum Hotel Chicago is a unique and innovative hotel that combines contemporary art, culture, and hospitality to create a truly immersive experience for guests. Located in the heart of downtown Chicago, this art-centric hotel offers an exciting opportunity for job applicants who are passionate about art, design, and guest service. As part of the 21c Museum Hotels family, employees can expect to work in a dynamic and creative environment that fosters innovation and artistic expression. With its museum-quality art installations, cutting-edge design, and curated guest experiences, 21c Museum Hotel Chicago offers a one-of-a-kind work environment where employees can contribute to creating an unforgettable guest experience. From front desk and concierge services to culinary arts, event planning, and beyond, there are diverse employment opportunities that cater to a wide range of skills and interests. Join the team at 21c Museum Hotel Chicago and be a part of a truly unique and inspiring hospitality experience that celebrates art, culture, and creativity.

Overview

As a Director of Sales and Marketing, you will be a leading member of the Revenue generation team, driving and executing strategies to drive revenue, enhance brand recognition and delivering an exceptional guest experience.

This leader has direct oversight of the sales and marketing operation of the hotel. The DOSM has a primary responsibility to maximize profit by effectively engaging in the sales process while leading the sales force of the department, providing direct oversight for group, transient, and event sales. Additional responsibilities include maintaining effective involvement within the community, upholding strong relationships with clients, growing the client base for all business segments, overseeing marketing department, and advocating the brand and hotel experience.

Responsibilities

STRATEGIC SKILLS

Skilled in all facets of our business or specific area of specialty. Highly capable with current practices and processes and looks ahead at opportunities to utilize new products, consumer trends, changes in the marketplace, and technology edge. Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Reflects on their experience to determine numerous future possibilities and outcomes. Can see how the details fit into the big picture. Is a highly capable and resourceful problem solver. Manages the creative process within the business or department to develop unique solutions. Leverages creative solutions in the organization resulting in competitive advantages. Makes great decisions.

OPERATING SKILLS

Effectively divides, assigns, and delegates work to meet business objectives and goals. Communicates direction and purpose of work resulting in associate ownership, pride, and quality outcomes. Is able to assess how associates can improve performance and guides their developmental path. Is able to motivate and develop associates to their potential and create promotable talent for the organization.

COURAGE

Readily leads when challenges arise and is invigorated by tough situations. Will take an unpopular stand when needed. Can recognize talented individuals, and assembles great teams without fear of hiring strong people. Formulates and communicates clear work plans, gives regular feedback on progress towards goals, and makes changes accordingly. Will let people know where they stand, and can take negative action when needed.

ENERGY AND DRIVE

Is a competitive person who is consistently driven to accomplish and exceed goals. Creates a sense of urgency in matters that will impact the success of their business objectives.

PERSONAL AND INTERPERSONAL SK LLS

Welcoming and warm personality. Demonstrates genuine care for customers and associates. Sets the tone for others in stressful situations by responding in a cool, calm, and collected way. Creates confidence and trust with others and is viewed by others as honest and direct. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Can create an environment where associates thrive. Conveys trust in associates and elevates their confidence by encouraging decision making and learning opportunities. Is a self-improver who develops a variety of approaches and communication techniques tailored to each situation. Builds high performing teams and compels them to embrace a shared vision for success.

KNOWLEDGE/SKILLS

Excellent knowledge of transient, group, and catering customer segments.

Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.

Excellent understanding of total hotel revenue management concepts, processes, and systems.

Understands both Brand strategies and cultures.

Knowledge of advanced revenue management techniques.

Performance Standards:

Monitor competitor rates, positioning, strategies and data; maintain unders