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Insight Global Field Service Tech in Chicago, Illinois

Job Description

Coordinate and perform inspection/maintenance, modifications, trouble shootings, and/or repair of Komatsu industrial machinery products at customers' sites. Coordinate and supervise sub-contractors and/or the customer's maintenance personnel, if necessary. Report and feed-back customers' opinion including dissatisfaction, safety issues and/or machine performance problems etc. for future improvement.

Coordinate and perform machine installation, relocation, demonstration, and training of Komatsu industrial machinery products at customers' sites. Coordinate and supervise sub-contractors and/or the customer's maintenance personnel, if necessary.

Provide technical phone support for trouble shooting and/or repair.

Promote Service & Parts sales by contacting customers in the assigned territory and scheduling regular PM service to both new and existing customers.

Contact and communicate with customers regularly to develop, maintain and strengthen the relationship with them.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

HS or GED or 3+ years of experience

Mechanical aptitude in an automotive or a manufacturing setting

Ability to troubleshoot and solve mechanical problems on machines

Able to work heights up to 60 ft, lift up to 100 lbs, kneeling, squatting, climbing ladders

Valid Drivers License and Passport Press experience

Electrical degree

PLC experience

Can read and write latter logic null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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