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United Airlines Industrial Engineering - Resource Planning Analyst in Chicago, Illinois

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.

Key Responsibilities:

The Analyst role is responsible for long-term labor planning for Airport Operations and Technical Operations through intermediate-level analysis. The role requires generating monthly forecasts and a yearly budget to make recommendations related to staffing levels at specific stations. The position requires applying and crafting staffing models to forecast & analyze labor requirements based on passenger volumes, flight schedules, flight peak changes, and anticipated changes in technology and business processes. The role requires communicating financial analyses and reports to department and station leadership. Additional responsibilities include applying variance reports, identifying the financial impact of potential changes to employee labor contracts, labor efficiency, and operational performance metrics as well as providing ad-hoc scenario analysis.

  • Applies resource planning tool, staffing standards, volume forecast and labor constraints to develop efficient staffing recommendations for future flight schedules for assigned stations

  • Responsible for reviewing recommendations with assigned stations and works with Station GM or their designate to finalize labor authorization levels for each month

  • Responsible for the creation of accurate budgets and forecasts which will be used for informed decision making and in providing accurate external financial mentorship

  • Applies models to generate annual operating plans as well as an 18-month rolling forecast

  • Provides variance analysis and explanation to divisional leadership, senior leadership, and the Finance Division

  • Provide ad-hoc budget and forecast scenario analysis

  • Assists the team and Finance leadership by capturing standard methodology data and making program/process recommendations to support corporate/division programs and policy updates

  • Supports ongoing or special analyses related to future flight schedules, potential staffing standards changes, pivotal initiatives and potential changes to labor agreements

  • Responsible for coordinating low to medium visibility projects within division

  • Collaborate with all levels of employee groups

  • Proactively seeks out opportunities on process improvement for department and field organizations

  • Proactively finds opportunities to reduce service defects and cost to serve

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

Qualifications

What’s needed to succeed (Minimum Qualifications):

  • Bachelor's degree or 4 years of relevant work experience

  • +1 year of work experience which may include completion of at least one internship in a finance-related field, engineering-related field, or work experience in an analytical role

  • Analytical, problem solver, and has proficiency in measurement, assessment, and evaluation

  • Proficient in Microsoft Office programs, specifically Excel and PowerPoint

  • Proven track record to prioritize a range of responsibilities

  • Strong verbal and written communication skills and the ability to work well with others

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

  • Bachelors in a quantitative or operations related field (Ex: operations management, engineering, statistics, math, business, economics)

  • Experience working in or with operations

  • Capacity/staffing modeling experience

  • Experience with SQL, Python and/or other programming experience

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

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