DESCRIPTION

The IT Applications Manager - Oracle Fusion HR is responsible for the management and support of a portfolio of Applications that HR team leverages for their business operations. The position has overall responsibility for the architecture, support, maintenance, deployment, and enhancement of the portfolio of HR Applications. The responsibilities for the Applications include leading a team that is comprised of Analysts and developers as well as leveraging an offshore Managed services team to deliver business outcomes and achieve operational efficiency. The position is responsible for all aspects of solution design to ensure that it meets business needs, IT design and security standards as well. The position works closely with Offshore support team in ensuring that we provide highest quality support for the HR team and maintaining SLA’s. The position builds and motivates their team to continue to innovate, produce high quality solutions and operate efficiently. The position also works collaboratively with cross functional IT partners and Business partners to achieve the end goal for the team.

RESPONSIBILITIES

Primary Responsibilities

• Understand Business processes and identifies improvement opportunities in Application, Process, and Service. Recommends products and services that will ensure business objectives are met.

• Primary point of contact for business partners for the areas responsible.

• Supervise support and development team members through hiring, performance appraisals, pay rate reviews, delegating, promoting, coaching, counseling, and terminating as needed.

• Manages production support activities and daily operations for major systems and related subsystems to ensure their integrity.

• Respond to incidents, problems and events in the application production environment and drive resolution of the root cause of problems.

• Implement and follow the IT infrastructure library process framework.

• Manage and provide direction for the Support Services Team in support of business operations.

• Supports the development of the appropriate service culture within the internal and external delivery teams.

• Provides governance of Application Support Services in a Managed Services model with SLA, if needed.

• Documents each application and produces a maintenance plan to ensure high availability and planned change control.

• Partner with leaders of other disciplines to ensure proposed solutions align with information, technology, infrastructure, business, and security architectures.

• Develop, implement, and adhere to a code promotion process that will ensure that applications meet business requirements and systems goals, and fulfil end-user requirements.

• Collaborate with cross functional IT team members and leaders to deliver business objectives.

• Overall responsibility of application and integration design for the application and business areas.

• Ensures applications have agreed disaster recovery, data backup, and archiving plans.

• Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems and processes.

• Develop, distribute, and coordinate the appropriate reporting mechanisms, procedures, or disciplines required to create and maintain and environment of continuous improvement.

• Partner with Project Management team, as needed, in delivering projects successfully. Deliver small to medium sized projects.

• Other duties as assigned.

QUALIFICATIONS

Minimum Education and Work Experience

• Associate's degree or equivalent work experience in industry name required.

• 8+ years of experience managing teams in an ERP environment (Both HCM and/or Finance) in the following platforms (Oracle Fusion, UKG)

• 5+ years of hands-on experience in UKG Payroll and UKG Workforce Central modules (configuration, integration, etc.)

• Experience working with Oracle Fusion environments is highly desirable.

• Experience managing Payroll solutions and Time & Labor solutions is highly desirable

• Demonstrated experience in understanding Compliance and regulatory needs for both the capabilities - Payroll and Time & Labor.

• 5+ years of experience integrating Payroll and Time & Labor solutions with Core HCM solutions using varied integration tools.

• Proven experience in working collaboratively with business partners at various individual and leadership levels as well as managing relationships with vendors/consultants

• Demonstrated experience working with Managed service partners – offshore and nearshore.

• Expertise in business process analysis, requirements gathering, solution design and development, vendor management, enterprise application support, and a strong business understanding.

• Proven experience in managing relationships with vendors/consultants, IT teams and internal stakeholders.

Knowledge, Skills, and Abilities

• Ability to analyze a problem or a requirement, break it down and derive detailed set of requirements

• Knowledge of HR business processes

• Ability to visually represent through business process flows, Data flows and other architecture diagrams.

• Highly effective problem solving and critical thinking skills

• Project Management skills

• Collaborative approach on working with business and IT partners

• Communication leveraging different styles that is tailored to the audience

• Calm and composed under pressure

• Translate business to technical language and vice versa

• Establish trusted network with peers and leaders in the company

• Continuous learner and self-learner

• Strive to achieve continuous improvement through innovative ideas

• Hold oneself and their teams accountable for outcomes

ABOUT US

Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

Acosta and its subsidiaries is an Equal Opportunity Employer

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

Acosta et Mosaic sont les forces motrices en matière de ventes et de marketing derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Nous proposons des services flexibles qui maximisent l’efficacité. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants.

Acosta et ses filiales , de bonne foi, estiment que cette fourchette de rémunération affichée est la fourchette précise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affichée en fonction des qualifications des candidats et des lieux. Cette fourchette peut être modifiée à l’avenir.

Acosta et ses filiales sont des employeurs offrant l’égalité des chances .

Nous nous engageons à fournir des aménagements pour les personnes handicapées . Si vous avez besoin d’un aménagement, nous travaillerons avec vous pour répondre à vos besoins, dans la mesure requise par la loi.

Les déclarations ci-dessus ont pour but de décrire la nature générale et le niveau de travail effectué par les personnes affectées à cette classification. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises du personnel ainsi classé. Mosaic se réserve le droit de modifier tout ou partie des descriptions de poste à sa discrétion afin de répondre aux besoins de l’entreprise, voire de les dépasser.

En soumettant votre candidature, vous acceptez et acceptez la Déclaration de confidentialité d’Acosta et les Conditions d’utilisation .

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Corporate

Salary Range: $103,000.00 - $128,000.00

Company: Acosta Employee Holdco LLC

Req ID: 2982