Description:

We believe our guest select Hyatt and the Chicago Athletic Association (CAA) because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences to each and every guest.

CAA is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Our Culture is represented by our mission, values, and goals through: Innovative, Respect, Service-Oriented and Inclusion. Innovative, CAA is forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, CAA team members are inspired by the team's spirit and camaraderie given to one another. Service-Oriented, CAA is customer focused by providing authentic hospitality in every way every time. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent.

Join us for this incredible opportunity to be part of the team as an Operations Manager at Cindy’s Rooftop located on the 13 th floor of the Chicago Athletic Association (CAA)… Not only will you be part of a rock-star team, but you'll get to be part of a company that consistently earns a spot in Fortune’s 100 Best Companies to Work For!

We Offer Excellent Benefits:

• Free room nights, Discounted and Friends & Family Room Rates

• Medical, Prescription, Dental and Vision Insurance

• 401K with company match

• Paid Time Off, Personal Days and Paid Holidays

• Paid Family Bonding Time and Adoption Assistance

• Free colleague meals during shift

• Employee Stock Purchase plan

• Complimentary Access to Headspace and numerous discounts at various retailers

COVID- 19 Safety:

Hyatt Hotels and the Chicago Athletic Association follows all COVID-19 CDC and City of Chicago Health department protocols for the safety of our team members, colleagues and guests.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Cindy's Operations Manager should possess strong leadership, communication, organization and hospitality skills. They are expected to support senior leadership by developing and assuming management responsibilities. This role leads other associates by coaching and giving direction while leading by example. Responsibilities may include training, scheduling, payroll processing, and interviewing. Cindy's Operations Manager must demonstrate fundamental food and beverage knowledge and serve as the liaison between culinary and restaurant operations. This position plays a significant role in the overall outlet performance, which includes product quality and service standards.

Chicago Athletic Association is dedicated to building a diverse, inclusive and authentic workplace. Our team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Located on Michigan Ave, the Chicago Athletic Association hotel is a historic landmark transformed into an incomparable boutique hotel with some of Chicago's best outdoor spaces, such as Millennium Park and Maggie Daley Park, right outside their front door. Inside this 1890s monument, you'll find 240 guest rooms & suites, 17,000 sq. ft of event space, and seven award-winning dining destinations. The Chicago Athletic Association hotel, part of the Unbound Collection by Hyatt, was recently voted #1 best hotel in Chicago by the readers of Condé Nast Traveler.

Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment.

• Refined verbal and written communication skills.

• Time management skills and the ability to prioritize.

• Experience working in a fast-paced environment.

• Ability to work under pressure.

• Micros, Hotschedules, and Resy knowledge a plus.

• Open Availability.

Primary Location: US-IL-Chicago

Organization: Chicago Athletic Association

Pay Basis: Yearly

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: CHI013810

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.