Physician Insurance Specialist

Remote - Chicago IL, California, Florida, Illinois, Indiana, Maryland, Massachusetts, New Jersey, New York, Ohio, South Carolina, Virginia, Wisconsin, Washington D.C.

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity for a remote Physician Insurance Specialist on our Insurance team. As a Physician Insurance Specialist, you will represents AMA Insurance to physicians, generating sales through both inbound and outbound calls and an understanding of physicians’ insurance coverage needs. Builds the AMA’s relationship with insurance clients by identifying cross-sell opportunities and leads for our marketing partners where appropriate to our customers. Facilitates processes leading to accepted applications and customer payments. payments.

RESPONSIBILITIES:

Meet and exceed sales targets by educating potential customers and supporting the application process

• Follow up on all new leads and referrals resulting from inbound calls, events, webinars, and all advertising and marketing activities

• Select days, times, and communication channels most likely to reach potential customers; prioritize leads by quality and/or size of opportunity

• Develop and maintain talking points, FAQs, responses to common objections, and other sales materials to educate physicians and their families on our products and services and our advantages vs. competition

• Through inbound and outbound calls, make product recommendations meeting customer needs

• Post-sale, ensure client satisfaction; identity and close cross-sell and upsell opportunities

  Track customers and applications throughout the application process

• Prepare quotes and applications in an accurate and timely manner; clearly communicate contract terms as required by industry regulations and AMAI policies

• Follow up with customers and underwriters after initial application to ensure any missing or additional data is provided, and to ensure underwriters accept applications and customers can make payments

• Maintain accurate records of all sales activities, including lead generation, sales calls, applications provided, and closed sales via use of a designated technology

• Communicate sales pipeline activity and progress through weekly call reports and forecasts

  May include other responsibilities as assigned

  REQUIREMENTS:

• Bachelor’s degree in business or equivalent required

• Minimum of 3 years demonstrated successful experience in telesales or other sales roles with an insurance focus; experience with disability, life, and/or long-term care insurance a plus

• Must be licensed and appointed in accordance with insurance laws and regulations in the state(s) of operation as defined by the Agency

• Strong ability to persuade potential customers of the value of products and services, including demonstrated ability to initiate, advance, and close sales

• Experience in tracking and working multiple leads and lead sources, and effectively managing the sales cycle in order to drive opportunities to closure in a timely way

• Able to acquire and maintain familiarity with physicians’ insurance needs and related AMAI products

• Goal-oriented, with a proven sales track record of achieving sales quotas

• Ability to create, compose, and edit written materials, including customer letters, proposals, and contract documents

• Strong interpersonal and communication skills; proven ability to develop relationships, especially in customer relations and internally with forecasting and reporting results

• Able to work a flexible schedule with some evening and weekend hours

• Must have access to a home-based workstation that is located in a room with a door to avoid distractions; must also have access to an internet connection and phone service

  The pay range for this position in Chicago IL, California, Florida, Illinois, Indiana, Maryland, Massachusetts, New Jersey, New York, Ohio, South Carolina, Virginia, Wisconsin, or Washington D.C. is $62K-$82K. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographical location and business or organizational needs.

  We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

  THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION