Service Planner I - Bus - ( 2400007X )

Description

SALARY

$84,759.58

POSITION SUMMARY

Under general supervision, follows a comprehensive data-driven approach to monitoring transit service levels in order to identify where, when, and how operating efficiencies and service improvements can be attained. Collects, manipulates, and analyzes ridership and operations data to support CTA’s decision-making processes. The Planner will also consider impacts from external factors such as shifting demographics and development patterns and will evaluate major route changes for Title VI and Environmental Justice implications.

Qualifications

PRIMARY RESPONSIBILITIES

• Continually monitors and analyzes service levels and ridership trends for bus service. Supports the development of new initiatives, including route-level and system-wide studies of service levels, operations, ridership trends and agency strategic plans.

• Following manager guidance, prepares transit market analyses, costs estimates, and recommendations for new service plans using GIS software, CTA databases, US Census and other external data sources, Hastus scheduling software, and other planning and data analytics tools. Considers Title VI and Environmental Justice implications of proposed service changes.

• Prepares written reports, funding proposals, briefings, presentations, maps, and responses to inquiries regarding transit service, facilities, and equipment. Compiles information, research, and graphics for various reports, studies, and presentations, including quick-turnaround requests from senior staff.

• Reviews reports and analyses from staff members and consultants engaged in the research, analysis, and planning of facilities, equipment services, and transit infrastructure projects. Administers contracted and grant-funded services.

• Meets with Bus Operations staff (Bus Service Management, Training and Instruction, Maintenance and Garage) to research service issues, obtain additional data, and discuss opportunities to develop solutions and implement service changes.

• Attends meetings and provides communication and information regarding projects, problems, or issues both internally and externally.

• Conducts fieldwork and research to gather information on various CTA facilities, operations, and service.

• Performs other duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

N/A

CHALLENGES

• Producing plans that meet the transit needs of CTA customers and CTA’s overall budget goals.

• Works in a fast-paced environment while balancing many projects at once

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelors Degree in Urban Planning, Architecture, Public Policy, Urban Design, Transportation Planning, Geography, Engineering, Logistics or other related discipline with academic instruction in transportation planning, operations, and/or public policy analysis.

• Master's Degree from the fields listed above preferred.

PHYSICAL REQUIREMENTS

• Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.

• Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

• Working knowledge of transit planning fundamentals, both economic and schedule related.

• General knowledge of CTA bus and rail system and service area.

• General knowledge of community and economic development principles.

• Research and data analysis skills.

• Intermediate Microsoft Excel skills.

• Basic skills using U.S. Census data to develop demographic profiles of specific areas.

• Basic skills using GIS to conduct spatial analyses and develop presentation-quality maps.

• Good communication skills and ability to summarize and present large amounts of data.

• Basic Adobe Illustrator skills .

• Basic skills with transit scheduling software (e.g. Hastus).

• Strong interest in improving public transit and urban mobility.

• Ability to exercise good judgment.

• Ability to work independently.

• Willingness and desire to learn and adopt new skills.

WORKING CONDITIONS

• General office environment.

• May be exposed to field conditions when traveling to CTA bus garages, rail terminal and shops.

• May be required to work various extended or irregular hours in order to meet project deadlines.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

• Personal computer and associated software.

Additional Details: Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.

Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

Applicants, if hired,must comply with CTA's residency ordinance.

CTA IS AN EQUAL OPPORTUNITY EMPLOYER

No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

During the hiring process, CTA’s Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.

Please click link below to review the benefits offered at the CTA.

_https://www.transitchicago.com/hrbenefits/_

Primary Location : USA-Illinois-Chicago

Job : Planning

Job Posting : Sep 6, 2024, 11:39:05 AM

Position Type: : Full-time Permanent (FTP)

Req ID: 2400007X