SCS Sign Company is seeking an enthusiastic and professional inside sales account manager to be the primary point of contact for all customer inquiries regarding signs. SCS Sign is a manufacturer of architectural ADA braille signs, and a leader in e-commerce sales of ADA and other code enforced signage, including signs for elevators, stairwells, wayfinding, etc. This key position will drive company growth and maintain customer relationships. Duties & Responsibilities would include: - Respond to customer phone and email inquiries. Answer questions, address concerns, check on deliveries/deadlines, provide signage solutions, and submit pricing and quotations. - Through examination of blueprints, floor plans, customer lists, etc., provide take-offs and recommended signage with quantities and pricing, along with estimated time of delivery. - Prepare and create customer orders from our general Order Processing administration dashboard. Edit orders as necessary. Ensure payment. Obtain sales tax exempt information. Mangae customer PO s. Follow orders from inception through manufacturing and to final delivery. Assure orders meet customer deadlines. - Prepare order customer proofs and production files through the use of Adobe Illustrator or Corel Draw. Obtain customer proof approval. Ensure production files are fully detailed and correct, to help eliminate production errors and questions. - Follow-up on customers emails and inquiries, as well as past quotations. Identify and pursue new business, warm-call (phone), network and generate leads. - Facilitate the fabrication & delivery of samples to customers