Description Messer Construction Co. is an award-winning construction manager and general contractor that provides leadership for complex commercial building projects. An employee-owned company, Messer now stands as one of the nation's leading healthcare and higher education builders. Messer's footprint has grown to eleven regional offices located across the Midwest and Southeast: Greenville, South Carolina; Charlotte & Raleigh, North Carolina; Columbus, Cincinnati, & Dayton, Ohio; Louisville and Lexington, Kentucky; Indianapolis, Indiana; and Knoxville & Nashville, Tennessee. Messer employees live where they work, resulting in the company's sustained commitment to building better communities. This position involves a basic knowledge of some of the following: Microsoft Windows Operating Systems, Microsoft Office Suite, including SharePoint and O365, Active Directory, Citrix and Meraki and Cisco devices. What You Will Do:

• Respond promptly to requests for technical assistance in person, via phone or electronically.
• Obtain and evaluate all relevant information to handle inquiries and requests.
• Setup hardware to be used by Messer personnel including laptops, PC's, networking equipment and mobile devices
• Configure software to be used by Messer personnel.
• Follow documented task and processes as assigned.
• Seek new methods or improvements to documented tasks and update documentation accordingly.
• Diagnose and resolve technical hardware and software issues / requests.
• Record details of inquiries and requests as well as actions taken.
• Communicate and coordinate with internal departments or other project leads.
• Stay current with system information, changes and updates.
• Travel to company locations for setup or troubleshooting as needed.

What You Will Bring:

• Strong oral and written communication skills
• Customer Service orientation
• Problem solving and analysis
• Attention to detail
• Stress tolerance
• Planning and organization
• Ability to lift or move up to 50lbs

We build where we live, and it shows. When you take charge of your career through professional growth and collaboration, you can't help but feel your impact on the community and the industry. And it's what you can expect at Messer each day. In business since 1932 and employee-owned since 1990, Messer is the commercial construction company committed to building better. Join Messer, where building with purpose is the foundation of everything we do. All Messer employees are required to comply with our Substance Abuse Prevention Policy as a condition of employment. Messer may condition offers of employment upon taking and passing of a post-offer/pre-employment drug screen. Messer is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation or gender identity. Messer is committed to a diverse workforce. Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity