Job Information
City of Clarksville Revenue and Collections Supervisor in Clarksville, Tennessee
Description
GENERAL STATEMENT OF JOB
Incumbents supervise lower-level employees in the collection of taxes and revenues and maintains department records. Responsibilities include evaluating information to determine compliance with laws, regulations, and standards; scheduling work hours; preparing daily accounting records; responding to customer inquiries and resolving discrepancies; creating and analyzing reports; maintaining department records including tax and billing records; identifying and resolving complex tax issues; and maintaining compliance with various license/permit laws and regulations. PLEASE NOTE: THIS POSITION WILL REMAIN OPEN THROUGH JUNE 5, 2024, OR UNTIL FILLED. STRONG CUSTOMER SERVICE AND SUPERVISORY SKILLS ARE REQUIRED.
Example of Duties
SPECIFIC DUTIES AND RESPONSIBILITIES Essential Functions:
- Supervises staff to include prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
- Identifies and resolves complex issues related to billings for property taxes, in-lieu of taxes, Economic Impact Development Plans issued by the Industrial Development Board, tax sale process, tax relief program, business license, etc.; maintains crucial partnerships with attorneys, elected officials, state and local government employees, and members of boards and committees to accomplish goals and objectives; reviews and ensures accuracy of property tax information provided by the County Tax Assessor; verifies accuracy in property documentation.
- Oversees the collection of taxes from individuals and/or businesses according to prescribed laws and regulations; monitors and maintains adequate internal controls for revenue collections; prepares, maintains, and analyzes operational tax and revenue records and reports; maintains knowledge of tax code changes, and accounting procedures and theory to rigorously evaluate financial information.
- Prepares general ledger journal entries and specific financial information as related to the collection of City revenues to elected officials and the public; prepares and provides revenue information to the Chief Financial Officer for inclusion into the Annual Comprehensive Financial Report (ACFR).
- Maintains and reconciles a variety of ledgers and accounts, including the general ledger; examines all accounting transactions to ensure accuracy; corrects financial records, as necessary.
- Completes accounting processes including applying GASB rules for revenue recognition. Prepares and provides financial information for auditors, as necessary.
- Performs other duties of a similar nature or level.
- Performs other related work as required.
Typical Qualifications
MINIMUM EDUCATION AND TRAINING
- Bachelor's degree in accounting, finance, business, or a related field.
- Two years of accounting experience.
- An equivalent combination of education and experience sufficient to perform the job's essential duties.
LICENSE AND CERTIFICATIONS
- None
Supplemental Information
MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED Knowledge, Skills, and Abilities:
Knowledge of:
- Supervisory principles
- Customer service principles and practices
- Applicable local, state, and federal laws, rules, and regulations.
- Accounting principles
- Modern office equipment.
- Applicable department policies and procedures.
- Computers and related software applications.
Skill in:
- Supervising and evaluating employees.
- Prioritizing and assigning work.
- Training subordinates on work methods.
- Ensuring operational compliance with applicable laws, policies, and procedures.
- Providing customer service.
- Performing accounting transactions.
- Creating and analyzing complex and routine reports.
- Operating modern office equipment.
- Using a computer and related software applications.
- Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisors, the public, etc. sufficient to exchange or convey information and to give and receive work direction.
Physical Requirements:
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:
- Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
- Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
- Grasping: Applying pressure to an object with the fingers and palm.
- Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.
- Mental Acuity: Making rational decisions through sound logic and deductive processes.
- Reaching: Extending hand(s) and arm(s) in any direction.
- Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
- Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
- Standing: Particularly for sustained periods of time.
- Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
- Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.