Ohio Means Jobs Cleveland Cuyahoga County is sourcing for an Experienced Tax Collector. Revenue Group is the leading business process outsourcing agency. We are committed to exceeding client expectations and maintaining an exceptional industry reputation in a rewarding stakeholder environment. What does a Tax Collector do? Utilizing a dialer and manual queues execute 100-150 outbound phone calls per day as well as accepting inbound to debtors with outstanding balances on government, retail, or medical accounts. Clearly communicate all information to customers, working to negotiate payments and settlements Ensure accurate payment information is collected and process all payments in a timely manner. Input and update all debtor information, following proper procedures as instructed. The Tax Collector will achieve and/or exceed all goals and quotas. Handle confidential tax and financial information in a highly professional and ethical manner. Document all activities in computer system. Extensive skip tracing to locate debtors and information that the client can't or did not provide Document all information into collection software system. The ideal Tax Collector will perform other administrative tasks as requested. Start Date: July 15, 2024 Pay Rate: $20 an hour for the first 6 months then moves to $17 an hour + monthly bonus potential Hours: Monday through Friday from 8:00am-4:30pm (4 days a week) and one day a week from 10:00am-6:30pm. Training: 1 week of onsite training at our office: 3711 Chester Ave Cleveland, OH 44114, then 100% work from home afterwards! 

Requirements

• At the least 1-5 years of consumer or commercial third party collections experience in a tax or accounting environment
• Ability to handle confidential information in a sensitive manner.
• The Tax Collector must have proficient computer skills.
• High school diploma or GED.

• The ideal Tax Collector will be enthusiastic and have a positive attitude!

   

Work Requirements:

• 7-year Background Check

   

Our Benefits:

• 100% Paid Training
• 401(k) matching
• Paid Time off (PTO) -- Up to 10 days your first year!
• 8 Paid Holidays -- Including your birthday!
• Referral Program
• Employee Assistance Program (EAP)
• Growth & Continued Training
• Dental & Vision insurance
• Health insurance (including Long & Short-Term Disability)
• Life insurance (Company Paid)

Interested candidates please contact: LaShorn Caldwell-Recruiter lcaldwell@dwfs.us 216-777-8227