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Kelly Services Membership Account Manager in Cleveland, Ohio

Membership Account Manager

Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking Membership Account Manager to work at a premier fitness center in the University Circle area.. Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.

Salary/Pay Rate/Compensation: $19.41 per hour

Hours: Sunday – Thursday 10:30 a.m. – 6:30 p.m.

Why you should apply to be a Fitness Center Account Manager:

  • Opportunity to work independently with a high degree of autonomy

  • Engage in strategic financial operations, analysis, and budgeting

  • Be part of a dynamic and customer-focused team in the fitness industry

What’s a typical day as Fitness Center Account Manager? You’ll be:

  • Managing membership accounts, collections, accounts payable, and month and year-end close processes

  • Developing and implementing strong internal controls to collect, analyze, verify, and report financial information

  • Overseeing and auditing memberships, guest accounts, and non-dues revenue

  • Providing excellent customer service, including front desk duties and responding to membership queries

  • Managing all aspects of accounts payable, including vendor contracts and payment reconciliations

  • Supervising front-line customer service staff and maintaining high productivity and service standards

This job might be an outstanding fit if you:

  • Have a high school education with 5 years of customer service experience, preferably in higher education or a nonprofit, OR a bachelor’s degree with 1 year of experience

  • Must possess strong problem solving and critical thinking skills..

  • Possess knowledge and understanding of accounting principles and financial analysis

  • Exhibit excellent verbal, written, telephone, interpersonal, and customer service skills

  • Demonstrate strong organizational skills with the ability to multi-task and prioritize effectively

  • Can work independently or as part of a team with minimum supervision

  • Are adaptable to a fast-paced, dynamic environment and able to manage shifting priorities

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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