oem hardware technician iii.

• cleveland , ohio

• posted august 9, 2024

job details

summary

• $60,000 - $65,000 per year

• permanent

• associate degree

• category computer and mathematical occupations

• reference1061456

job details

job summary:

We are seeking a Hardware Technician to join our Production Team!

As a Hardware Technician, you will be hands-on with the troubleshooting, testing, and repairing of IT and Data Center-related equipment. Experience in Microsoft Server, Windows, and OEM Hardware is required; Networking and Software certifications is a plus!

location: Highland Heights, Ohio

job type: Permanent

salary: $60,000 - 65,000 per year

work hours: 8am to 4pm

education: Associates

responsibilities:

• Monitoring resources including disk, memory, and CPU through in-depth stress testing.

• Develop technical cross-training plans as necessary.

• Re-qualify and refurbish disk arrays across multiple OEMS.

• Re-qualify and refurbish server and associated peripherals.

• Provide technical support as required, to field engineers, sales, and customers via problem identification, troubleshooting, diagnostics, and repair strategy.

• May perform research or collect information on specific technical hardware/software related issues to determine root cause, identify alternatives, and implement a solution. This may include participating in postmortem meetings with L3/ R&D.

• Work and participate in a team environment.

• Assist L3/ R&D with new product launches, technical problem resolution etc.

• Train other team members as needed.

• Develop training courses for remote and in-house sessions.

• Assists production areas with various product lines (entry level/ midrange storage products, network appliances).

• Assist the planning and procurement group with parts related queries.

• Assist Department manager with reporting metrics etc.

• Recertify individual and defective parts and provide problem determination/ resolution when necessary.

• Disassembly of tested systems into spare parts.

• Tagging and bagging of tested spares.

• After hours rotation for parts procurement may be involved.

#LI-CB6

qualifications:

• Experience level: Experienced

• Minimum 5 years of experience

• Education: Associates (required)

skills:

• Technical Support

• Field Service

• Storage

• Network

• Electronics Technician

• TestingEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.