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Insight Global System Administrator (MAC) in Cleveland, Ohio

Job Description

Insight Global is seeking a System Administrator for one of our clients in the education management industry. Our client is a growing leader in the education space, operating schools and educational programs around the world that span the life cycle of a student from early learning to higher education. You will be joining a team of about seven system engineers and administrators and will be supporting upwards of 70,000+ end users.

As a System Administrator you will be responsible for account creation, termination, management of user access and support for Apple products in a windows environment, along with some support for Google, Microsoft, and other enterprise/education environments and systems. This role will work alongside a team of engineers to support all of the schools, teachers, students, and staff. We are looking for someone who has extensive experience supporting Apple products (Macs, iPhone, iPad, etc.) in a Windows environment. The ideal candidate will have experience with Apple Intune, Apple Azure AD and Apple DEP.

Addition responsibilities will include:

  • Support large environments with a focus on automation and software patching while assessing the stability, security and scalability of our Windows and Google platforms.

  • Support of a mixture of Microsoft, Google, and other third-party solutions including but not limited to Intune, Autopilot, MFA, DLP, Defender, ATP, Chromebook console

  • Deliver outstanding human centric customer service through all support and operational efforts.

  • Work across various third-party solution providers, understand business needs and measure success.

  • Support required logging, alerting, monitoring tools to ensure there is insight to platform uptime and performance.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

  • 3+ years of experience as a System Administrator

  • Experience supporting Apple products in a Windows Environment

  • Experience supporting an environment with 1,000+ end users - Bachelors degree in information technology or a related field

  • Experience with Identity and Access Management

  • Experience working on and through multiple migrations null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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