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Insight Global Systems Analyst in Cleveland, Ohio

Job Description

We are looking for a highly motivated and experienced Systems Analyst to join our team. The ideal candidate will have a strong background in CRM implementation, extensive experience in validating and testing software, and proficiency in using Selenium for automated testing.

o Lead and manage CRM implementation projects, ensuring seamless integration with existing systems.

o Collaborate with stakeholders to gather and analyze business requirements and translate them into technical specifications.

o Develop and execute comprehensive test plans and test cases to ensure the quality and functionality of CRM systems.

o Utilize Selenium to design, develop, and maintain automated test scripts for regression and functional testing.

o Identify, document, and track defects and issues, working closely with development teams to ensure timely resolution.

o Conduct system validation and verification activities to ensure compliance with business requirements and industry standards.

o Provide technical support and training to end-users, ensuring they are proficient in using the CRM system.

o Continuously monitor and evaluate system performance, recommending improvements and optimizations as needed.

o Stay up-to-date with the latest industry trends and best practices in CRM systems and automated testing.

100,000-120,000

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

o Bachelors degree

o 6-12 years' experience

o Proven experience in CRM implementation projects.

o Extensive background in software validation and testing.

Proficiency in using Selenium for automated testing. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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