Tweddle Group

For 70 years, clients have relied on Tweddle Group's breadth of services and global acuity to efficiently develop products and services that communicate with vehicle owners and service personnel. As a leading international automotive communications and publishing solutions provider, Tweddle Group combines our unique expertise in Information Development, Management, and Delivery to revolutionize the owner's information kit process. Tweddle Group was the first company to replace and enhance printed owner materials with a customer-friendly user guide, DVD, and mobile phone application. Additionally, we provide service personnel with the information required to accurately diagnose and repair vehicle concerns.

In 2021, Tweddle Group merged with CJK Group, increasing our global reach in the way of 16 additional locations. With offices in the US, India, Belgium, and Italy, we're dedicated to providing information solutions around the world.

Our culture is one that values teamwork, learning, and continuous improvement. We offer a competitive salary and benefits package, as well as opportunities to advance within our company.  If you are looking to join a team with a professional environment, consistent growth, and profitability, then Tweddle Group is the place for you. 

Job Summary: 

The Team Lead is the primary go-to person managing technical authors for specific equity assignments and tasks.

Duties/Responsibilities: 

• Accurately develop content using client supplied information
• Ensure accuracy by crosschecking projects from team members
• Coordinate the delivery of daily projects
• Organize the workload and authoring responsibilities for the equity team
• Oversee the proper onboarding and development of team members, and ensure adherence to process
• Manage technical authors through equity responsibilities, and related tasks
• Perform role of vehicle lead to shepherd projects through various development milestones
• Monitor quality of projects to ensure consistency
• Coordinate and lead plant trips
• Oversee the implementation of department initiatives
• Collaborate with other Team Leads to ensure consistency
• Coordinate with project coordinators to ensure on time delivery of all projects
• Track and ensure closure of open items that require follow up and resolution
• Perform managerial functions such as time off requests, performance evaluations, improvement plans, regular one-on-one meetings
• Other duties as assigned

Basic Qualifications: 

• Associates Degree or equivalent work experience is required for this position. 
• 1-2 years of experience in an authoring environment
• Familiarity with SGML/XML authoring tools, Microsoft Word, Excel, Microsoft Outlook or equivalent email package
• Working knowledge of Adobe Acrobat and other similar software

*Desired Skills and Abilities: *

• 1 year of project leadership experience preferred
• Excellent problem solving skills
• Proven history of working collaboratively with client service teams in fast-paced, constantly changing environment
• Demonstrable ability to dialog freely with internal teams about projects to ensure solutions are well-planned

Physical Requirements 

• Prolonged periods of sitting at a desk and working on a computer. 
• Must be able to lift 15 pounds at times.? 
• While performing the duties of this job, the employee is regularly required to move into, out of and around automobiles in a garage environment.

*Travel Requirements *

Occasional travel to customer plants may be required.

May require occasional overnight stay.