Job Information
NOKIA Networks Customer Solutions Architect in Clyde Hill, Washington
Family Description Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases. Subfamily Description Architecture (ART) covers the development of end-to-end solution architecture designed to meet specific needs and works as a part of a customer team. Contains the definition of an architecture which comprises an integration design and specification of products and / or services which makeup the solution. The Customer Solutions Architect will be assigned to the project delivery activities and main responsibilities include NPC design, driving technical interaction with customer, ensuring the proper implementation of requirements & in close cooperation with the other domain SAs of the project, NPI & R&D teams. The role will require a minimum three-month onsite presence in Seattle during the initial phase. Relevant Tasks: Requirement analysis and product-level implementation definition Use Case detailed definition in discussion with Customer and Market (according to SoW & 3GPP ) Product Impacts determination & Risk Assessment High-Level Design ( Architecture & Call Flows ) CIQ Low-Level Design ( IP & NW Design ) Policy Rules design, development & validation Test Strategy preparation ( SVS ) Support to Test execution & Acceptance Good Troubleshooting skills with End-to-end call flows understanding including PACO, Subscriber Database and IMS. Scripting and automation inputs to help project teams. Project setup & planning technical meetings Lead Technical review of relevant docs ( HLD/LLD/SVS/RSV-Test strategy/ATP/MOP ) Team coordination Technical Risk analysis & Mitigation Project status & reporting : achievements, progress, results, issues & next steps Customer facing activities and meetings R&D interface Manage Test & Acceptance coordination Technical Skills & Experience: Experience on Telco solution design and complex usecase integration within the offered products. Experience on High/Low Level Design documents Advanced Troubleshooting & Integration capabilities preferably on PCRF and PCF. Nokia Experience preferred. Knowledge of Unix/Linux OS's,OpenStack, Kubernetes & Databases ( Aerospike/MariaDB/Oracle/SQL ) Competences on TCP/IP & main Protocols : Diameter ( Gx-Rx-Sy )/ HTTP2 / SIP / Sigtran / SOAP-XML / SNMP) Advanced competence of NW Architectures/Products & International standards : 3GPP/ETSI Cloud knowledge ( VNF, CNF ) & related products ( CBIS/CBAM - NCS/NCOM) or platform VmWare/Openstack ... Basic knowledge of Policy sw solution portfolio based on 5780DSC/SPS-P / NPC CNF experience is a notably add-on Experience on Application integration projects, in particular in multi BD and/or complex projects Familiarity with Payment systems, Mobile Network Integration, VoLTE, IMS and SDM would be important Previous experience with OSS/BSS systems and frameworks Solution Architect accreditation or referenced experiences Soft skills: Leadership Reporting Team-working Customer focus & relationship Analytical mind set Advanced level English The role will require a minimum three-month onsite presence in Seattle during the initial phase. Impact Impact is primarily short term and and typically functional, departmental or small single geographic in scope through management of resources. Accountable for departmenta/program goals, achievement and cost performance. Actions and errors will normally impact business, program, proj