Servicing and Events Coordinator

Print (https://www.governmentjobs.com/careers/cstx/jobs/newprint/4683129)

Apply



Servicing and Events Coordinator

Salary

$63,955.00 - $95,993.00 Annually

Location

College Station, TX

Job Type

Full Time

Job Number

2402294

Department

Economic Development

Opening Date

10/04/2024

Closing Date

12/6/2024 11:59 PM Central

Hiring Range

$63,995.00 - $79,994.00

• Description

• Benefits

• Questions

Description

Under general direction of the Conventions Manager the Servicing & Events Coordinator is responsible for planning, organizing, promoting, and implementing various conventions enhancements and leisure tourism activities; overseeing assigned activities to ensure customer/visiting tourists needs are met; and facilitating the process to meet the overall needs and requirements of customer satisfaction with related tourism services.

Principal Duties

• Serve as primary department contact with event clients in the development, implementation, and coordination of public events targeted for College Station visitors and residents.

• Establish partnerships with existing leisure events and create complementary activities to create cohesive campaigns that boost local tourism efforts and increase economic impacts.

• Responsible for overseeing and coordinating the work activities of interns or part-time/seasonal staff which includes the following: interviewing, supervising, training, motivating, and evaluating performance; working with employees to correct deficiencies; identifying and resolving employee concerns and/or problems; directing work; and making hiring, terminating and disciplinary decisions or recommendations.

• Assess quality of customer service for assigned events through the distribution and evaluation of participant surveys. Develop and implement methods for improvement.

• Prepare and manage associated cost center budgets, operational records and reports, and achieve revenue goals.

• Responsible for Economic Development & Tourism Department events for sales efforts and those associated events like the Meeting Planners Showcase.

• Act as liaison, which may include but not limited to conferring with representatives of contractors, other area businesses, institutions, and organizations to coordinate programs and event logistics.

• Coordinate hospitality services for conventions events in conjunction with tourism staff while coordinating with other user groups, and community events.

• Communicate with clients/vendors to identify their preferences and facilitate the process to meet their needs and expectations, including but not limited to, collaborating with internal team members and/or other divisions departments to ensure their work operations align with the objectives of the client/vendors.

• Coordinate and identify event requirements with meeting planners, including but not limited to vendors and all event logistics, from setting up event to event clean up.

• Responsible for overseeing and coordinating the work activities of volunteers which includes the following: scheduling, supervising, training and motivating.

• Assist in resolving clients’ issues/problems by negotiating solutions effective for satisfactory resolution.

• Maintain adequate inventory in the Customer Relationship Management software and upkeep of equipment used in the operation of assigned events.

• Represent the department by serving on internal and external committees and boards as requested.

Perform other related duties as assigned.

Qualifications

Required:Bachelor's Degree in Event Planning, Management, Hospitality, or related field, and three (3) years experience related to area of assignment, including supervisory experience; or an equivalent combination of education and experience

Valid Texas Driver’s License

Experience in implementing and coordinating a variety of events

Excellent written and oral communication skills

Available to work weekends, evenings, and holidays

Supplemental Information

Position posted until filled or closing date.

We offer a comprehensive benefits package to include; Medical, Dental, Vision, Prescription Drug Coverage, Paid Holidays, Paid Vacation, Paid Sick Leave, Paid Parental Leave, TMRS-Retirement (2:1 matching), Deferred Compensation, Term Life AD&D, Dependent Life, Flex Benefits, an Employee Health Clinic & Educational Assistance. .

01

Are you available to work weekends, holidays and evenings?

• Yes

• No

  02

  This position requires the ability to periodically lift/move chairs, tables, coolers and other items (up to 20 lbs.) relative to hosting/setting up for events. Are you able to perform this essential function with or without an accommodation?

• Yes

• No

  03

  Explain why this position is of interest to you and how it fits into your career progression/development.

  Required Question

Agency

City of College Station

Address

1101 Texas Avenue

College Station, Texas, 77840

Phone

979-764-3517

Website

http://csjobs.cstx.gov

Apply

Please verify your email addressVerify Email