Academic Support Professional - 33292 University Staff

Description

Academic Support Professional

College of Education - Department of Teaching and Learning

Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!

Who We Are

The University of Colorado Colorado Springs (https://apptrkr.com/get_redirect.php?id=5191900&targetURL=https://hr.uccs.edu/work-at-uccs) (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking an Academic Support Professional to join our team! UCCS offers a diverse and inclusive learning environment that fosters innovation, growth, and the holistic development of its students. The work location for this position is on-site/hybrid. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.

At the base of the Rocky Mountains, Colorado Springs (https://apptrkr.com/get_redirect.php?id=5191900&targetURL=https://www.visitcos.com/) is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery—a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.

Salary Ra nge : $45,279 - $52,826 annually. Compensation will be commensurate upon experience and qualifications.

Benefits at a Glance (https://apptrkr.com/get_redirect.php?id=5191900&targetURL=https://hr.uccs.edu/employee-benefits)

At UCCS, our employees are our most valued asset. We're proud to offer:

• Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.

• Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.

• Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.

• Further Your Education: Avail nine waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.

• Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.

• Want to know your total compensation? Use our calculator (https://apptrkr.com/get_redirect.php?id=5191900&targetURL=https://www.cu.edu/employee-services/collaborative-hr-services/cu-campuses/total-compensation-calculators) to get the complete picture!

Summary

The Academic Support Professional will be responsible for providing coordination and support for academic, administrative, and student services functions. Work involves exercising discretion, analytical skills, and personal accountability to the department chairs. This position makes decisions in organizing and establishing work processes to ensure delivery of academic programs' educational, research, engagement, and service activities, independently resolving problems as they arise, exercising a high level of judgement, independent thought, and decision-making.

The incumbent must exercise sound judgment in decision-making, establish priorities in completing work assignments, exercise confidentiality, function at a high level of performance with minimal supervision, and possess a broad and deep understanding of department programs, as well as other opportunities within the college.

Essential Functions

The duties and responsibilities of the position include, but are not limited to:

Department Primary Contact:

• Serve as primary point of contact and professional supportfor supervisors, faculty, staff, prospective students, students, outside agencies, and others regarding inquiries about the department(s).

• Update forms and manuals as needed.

• Create and maintain spreadsheets, reports, budgets, and records.

• Initiate and maintain clear and consistent communication with supervisors, students, faculty, staff, and other stakeholders.

• Respond to inquiries, providing guidance, directions, and recommendations.

• Provide support of daily operations within department as needed, e.g., ordering supplies, upkeep of storage/copier room, conference rooms, and community spaces.

• Route documents for signature in Adobe Sign.

• Supervise, lead, and train student workers with tasks and functions to support the department and college.

Administrative support for the respective department(s):

• Purchase instructional supplies and books, conference registrations, and professional memberships.

• Procure standard office supplies and services, including orders through CU Marketplace, copy center, and facilities.

• Monitor, coordinate, and update the department teaching plans.

• Coordinate department course schedules, room assignments, and request for course changes with appropriate campus departments.

• Assist department chairs in planning and preparation for department meetings, retreats, etc., organize agendas, and transcribe meeting minutes.

• Support department accreditation and improvement efforts.

Support for prospective students, current students, and alumni:

• Provide general information to prospective and current students about the campus, college, program requirements and application process.

• Clarify admissions, grading, scheduling, and graduation policies for students and respond to relevant questions.

• Coordinate and collaborate with college and/or campus offices (ex. the Graduate School, Office of International Affairs, Admissions & Records) regarding admissions, registration, and monitoring of prospective and enrolling students: 1) to ensure the academic pursuits of prospective students, applicants, and matriculated students are progressing, 2) to support establishment of new and existing maintenance of policies and procedures, 3) to stay informed of current and changing policies and procedures, 4) and, to support the resolution of admissions and enrollment issues.

• Provide support and communication for program cohorts.

• Engagement and support with alumni, e.g. resolve issues with registrar/records, disseminate information, etc.

• Maintain and update student files in data tracking system according to policies and procedures.

• Explain policies and procedures related to course registration, adding, and dropping courses, and program withdrawal.

Assist with Administration and Finance tasks and functions:

• Compile and track employment-related documents, letters of offer, and additional payment forms per department needs.

• Ensure correct pay and compliance of COE and University policies and procedures.

• Data entry for lecturer appointments and pay to include background check and letter of offer.

• Maintain, analyze, and update the COE Teaching Plan before and after census date for accurate data reporting.

• Monitor collection, disbursement, receipt, archiving and submission of required documents.

• Prepare, track, scan, and file employment-related contracts, receipts, and other documents. Maintain and update electronic files according to policies and procedures.

• Maintain, interpret, and implement university and college policies regarding human resources and department finances.

• Attend trainings as needed.

• Maintain, interpret, and implement university, state and federal guidelines and policies regarding student records.

• Attend events to publicize COE programs and facilitate the process of hosting such events.

• Other related duties as assigned.

Tentative Search Timeline

• Priority will be given to applications submitted by 11:59 PM on April 27, 2024

• Potential phone screening interview: Week of May 6, 2024

• Potential In-Person interview: Week of May 13, 2024

• Potential start date: June 1, 2024

UCCS is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.

UCCS is committed to providing reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify our office at hrhelp@uccs.edu (https://apptrkr.com/get_redirect.php?id=5191900&targetURL=hrhelp@uccs.edu) .

Qualifications

Minimum Qualifications

Applicants must meet minimum qualifications at the time of hire.

• Bachelor's degree from an accredited college of university OR an Associate's degree and 2 years of related professional experience.

• 1 year of experience directly supporting faculty, staff, and students in a higher education setting.

• 1 year of experience with program coordination, business operations, or administrative support.

Physical Requirements

While performing the duties of this job, the employee is frequently required to move. Employee is occasionally required to have long periods of sitting, moderate bending, moderate energy requirements and fine motor skills. The employee must occasionally lift and/or move up to 10 pounds.

Note: This job description is intended to outline the general responsibilities, qualifications, and physical requirements of this role at UCCS. It is not an exhaustive list of all duties, responsibilities, and qualifications required. The university reserves the right to modify, add, or remove duties and responsibilities as needed to meet the university's needs.

To perform this job successfully, an individual must be able to perform each of the established essential functions and meet the physical and environment demands described satisfactorily. The requirements listed are representative of the knowledge, skill, ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, physical and environmental demands.

Applicants with disabilities: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date. If you need special accommodations at the work site, you must notify the appointing authority or Human Resources.

Special Instructions to Applicants: Position is open until filled. Application submitted by 11:59 PM, April 27, 2024, will receive full consideration. Application submitted through email or surface mail will not be considered. Please apply at www.cu.edu/cu-careers (Job # 33292). Official transcripts will be required upon hire. Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information. If you have technical difficulties with your application, please contact the CU Careers help desk at 303-860-4200, option #5, or cucareershelp@cu.edu (https://apptrkr.com/get_redirect.php?id=5191900&targetURL=cucareershelp@cu.edu) . The University of Colorado Colorado Springs will not sponsor work visas or permanent resident applications for this position. Application Materials Required: Cover Letter, Resume/CV Application Materials Instructions: To apply, please submit the following application materials to this posting. 1. A cover letter that outlines qualifications. 2. Resume; must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. When submitting the materials, check the Job Specific Attachments box next to each document in order for the search committee members to see your materials.

Job Category : Professional Support Services

Primary Location : Colorado Springs Department: C0001 -- Colorado Springs Campus - 40036 - COE-Administrative Ops

Schedule : Full-time

Posting Date : Apr 17, 2024

Unposting Date : Ongoing Posting Contact Name: Lori Unruh Posting Contact Email: lunruh@uccs.edu (https://apptrkr.com/get_redirect.php?id=5191900&targetURL=lunruh@uccs.edu) Position Number: 00743026

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The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.