Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.

The Identity & Access Engineer 1 position exists to support the objectives of Focus on the Family ministry departments by engineering Identity and Access Management technology to work effectively and efficiently and to support day-to-day activities, and continuously looking for areas of improvement.

Essential Duties/Responsibilities:

• Designs, engineers, tests, implements, and integrates Identity and Access Management (IAM) systems and solutions. Ensures that solutions protect information resources against unauthorized use, inappropriate degrees of access, disclosure, damage and/or loss. Leverages problem solving and data analysis skills to ensure projects deliver on time

• Identifies, analyzes, and resolves system design weaknesses. Troubleshoots and manages the resolution of issues related identities, systems, access, accounts, authentication, authorization, entitlements, and permissions. Determines and recommends the most appropriate response to identified more complex problems, issues and/or defects by assessing impact and prioritization

• Ensures the maintenance, patching, operating, and monitoring of IAM systems. Troubleshoots, supports, and resolves system incidents, problems, and changes, as required

• Aids the Sr. Manager of IAM and Governance, Risk and Compliance (GRC) in the continuous adoption, training, communication, and education of IAM capabilities, functions, and standards

• Works alongside the Sr. Manager of IAM and GRC to design reusable strategies, decisions, service components, libraries, and frameworks to support enterprise-level IAM services

• Administers Active Directory, Delegates rights for user profile maintenance in accordance with Cybersecurity policies

• Provides thought leadership in the overall improvement of IAM products that will positively improve internal customers’ online experience

• Works closely with other technology teams to integrate with other processes and aids in making IAM most effective and efficient, by leveraging existing technology investments (e.g., Delinea, JAMF, Microsoft InTune, Windows SCCM)

• Stays abreast of emerging technology trends and makes recommendations for system direction

• Performs day-to-day access management operations, including gathering of appropriate approvals, as well as provisioning of access

• Engineers, alongside the IAM team, the IAM technology including, Active Directory, Azure, Okta, Delinia,

• Adheres to procedures for Incident Management, Problem Management, Release Management, Service Level Management, Capacity Management, Availability Management, Change Management and Configuration Management

  Other Duties/Responsibilities:

• Will be required to carry a cell phone for availability to provide support

• Participates in on-call duties as scheduled

• Performs other duties as assigned

  Working Environment/Physical Requirements:

• Stressful situations in resolving “down” conditions or meeting tight deadlines for installations

  JOB QUALIFICATIONS/REQUIREMENTS

  Character/Spiritual:

  Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”

  Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”

  Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct (http://media.focusonthefamily.com/fotf/pdf/about-us/human-resources/moral-policy.pdf) and Statement of Faith (http://www.focusonthefamily.com/about/foundational-values#values) ; upholds Focus on the Family's ministry in prayer

  Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer

  Engages in Christian ministry

  Demonstrates behaviors aligned with FOF core values (http://www.focusonthefamily.com/about/foundational-values#values)

  Personal Characteristics:

• Positive and encouraging attitude with ability to motivate/encourage peers

• Self-motivated; requires little direct supervision; Team player; trustworthy; reliable

• Coachable, able to redirect work priorities and assignments as requested

• Creative thinker, effective problem-solver

  Knowledge/Experience:

• Bachelor’s degree in computer science or information systems or equivalent experience in the associated technology field

• 1-3 years of experience in a LAN environment of 500 computers or more

• Experience in multiple operating systems

• Experience with information security concepts such as authentication, access control, and cryptography

• 1 year of experience with Directory Services

  Skills, Abilities, and Special Talents/Gifts:

• Technically proficient and highly skilled in trouble shooting a large corporate network environment

• Commands a solid understanding of Local Area Network hardware and software,

• Learns new technologies quickly and independently utilizing course work, on the job training, manuals, technical journals, calls to technical support

• Works independently to solve problems; analyzes situation and identifies cause(s) of problems; evaluates and presents alternatives to management; knows when to seek help and guidance to clarify requirements, and derives and documents requirements where none are present

• Communicates effectively and in a professional manner; ability to communicate and present ideas to team members and management at various technical levels

• Strong attention to detail; follows procedures and documents, plans, test results, configurations and logs thoroughly

• Ability to adapt to changing priorities and multiple assignments

• Excellent teamwork skills

• Proficient in data center operations, server class enterprise hardware configuration,

• Windows and Linux operating systems, operating system maintenance, and patch management scenarios.

• Excellent organizational skills

• Ability to make decisions and take actions based on the highest legal and ethical standards

• Ability to be forward-thinking in problem solving techniques

• Ability to manage projects, determines schedules, and meets deadlines

• Ownership and follow-through on problems

• Maintain a cool and calm demeanor under pressure

• Able to represent the IT department in a professional and Christ-like manner in all dealings with our Ministry customers and external partners

  Pay Range: $72,800 to $85,280/yr

  Application Materials Required: Cover Letter, Resume/CV

  Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. Must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.

  Focus on the Family puts a high value on our team members and offers a unique benefit package.

  Employees scheduled for 20 hours or more per week are eligible for:

• Norton LifeLock ID Theft Coverage

• Legal Shield/ID Shield Coverage

• AFLAC

• 403B Retirement Plan

• Vacation Time & Vacation Payout

• Sick Time

• Holidays

• Service Awards

• Community Service Days

• Bookstore Discount

• Fitness Center

  Employees scheduled for 30 hours or more per week are eligible for all the above and:

• Medical Plan

• Dental Plan

• Vision Plan

• Life Insurance

• Disability Insurance

• Flexible Spending Accounts

• EAP (Employee Assistance Program)

• Tuition Reimbursement

• Warehouse Membership Reimbursement

  Note : This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.

  *Temporary employees are not eligible for benefits, except for:

• Sick Time

• Bookstore Discount

• Fitness Center

  Tentative Search Timeline:

• Priority will be given to applications submitted by September 13th, 2024. However, this posting will remain open until filled.

• The potential employee start date is September 16th, 2024.

  Posting date: August 15th, 2024

  Unposting date: ongoing until filled

  Posting contact email: job@fotf.org

Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non-Profit Ministry.

Job Details

Pay Type Salary