Senior Trunk Radio Technician

Job Type: Information Technology

Pay Range $99,980 to $117,623

Location Colorado Springs, CO

Date First Posted 9/5/24

Applications are being accepted through: 9/20/24

*If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted.

Senior Radio Technician

We are looking for a Senior Radio Technician to join our Network Transport Services Team at Colorado Springs Utilities! You will be the specialized personnel involved in daily support of mission-critical two-way radio communications operations regarding radio equipment hardware, firmware, and software. You can also expect to issue radios and radio accessories to Colorado Springs Utilities personnel, assist radio system management functions and monitoring, and keep a detailed inventory of radio equipment and accessories.

How you’ll make an impact:

• Provide technical support for VHF/700/800 Analog and Digital radio equipment including Conventional or Trunking subscribers (mobiles and portables) and accessories

• Test, tune, and align radio repeaters, base stations, mobiles, and portables

• Build, update, and maintain radio subscriber templates

• Uses Motorola Radio Management application to program, firmware update, and feature flash APX radio subscribers

• Coordinate and schedule radio programming with various departments

• Utilizes Motorola Zone Watch application to detect radio system issues and reports them to the system manager

• Maintains accurate inventory of CSU radio equipment

• Monitors staffing changes and recovers equipment no longer needed

• Coordinate a yearly lifecycle replacement program of 250 radios per year through 2028

• Manages MCC7500 consoles in several dispatch centers and associated equipment

• Monthly rebooting of console computers to apply updates

• Coordinate with PPRCN and Motorola to perform system upgrades

• Administer and maintain a NICE recording system

• Work with the fleet to get radios installed and removed from CSU vehicles

• Provides end-user training on radio operation

• Creates procedure documents for other staff to follow

• Ensures quality of work performed in compliance with standard operating policies

• Ensures compliance with safety regulations and work procedures

• Ensures equipment, tools, and materials are used in a safe and efficient manner

• Must have flexibility in scheduling to meet the needs of the business

Required Skills/Abilities:

• Strong attention to detail

• Self-motivated and able to work independently or in small teams

• Working in hazardous environments including substations, power plants, water treatment plants, and wastewater treatment plants

• Working at heights, in confined spaces, handling ladders, pushing, pulling, and lifting equipment.

• Research and stay on top of emerging technologies and industry trends

• Principles of two-way radio communications

• Most likely have three years or more of experience in the field of two-way radio communications with extensive knowledge and hands-on experience with trunked radio subscribers

Who You Are:

• Associate’s degree (preferred) or technical training in the areas of electronics, computers, networking, RF, or equivalent work experience

• Must be able to pass the State of Colorado test and background check to acquire an advanced system key within 6 months of employment

• Motorola training certifications in Programming and Template Building, Radio Management, XTS/XTL Subscriber Academy, APX Subscriber Academy, or equivalent work experience

• Design principles of RF equipment

• Knowledge of two-way radio equipment, components, and systems

• Common causes of failure that occur in radio transmitting and receiving equipment

• Inventory tracking of equipment and parts

• Recordkeeping practices and procedures

• Familiarization with FCC requirements regarding wireless radio operations

• Windows-based operating systems, program installation, and Microsoft Office suite

Physical Requirements:

• Lifting and carrying up to 80 pounds and pushing and pulling 50-pound loads at a time

• Standing and walking up to eight hours per day and climbing multiple sets of stairs while carrying materials weighing between 40 and 60 pounds

• Riding in a vehicle for up to four hours to travel to and from job sites

• Working in different temperatures and changing weather conditions

• Traversing and inspecting all areas of the site in all types of weather; this may include walking, climbing, reaching, bending, crawling, stooping, or stretching

• Exposure to characteristic construction site dangers

Who We Are... Colorado Springs Utilities is a four-service municipal utility with a 100-year reputation for providing reliable water, wastewater, gas, and electric services to the Pikes Peak Region. Nestled at the base of the Rocky Mountains, Colorado Springs is recognized for providing the perfect blend of mountain and city living. Our company promotes a work culture dedicated to innovation and collaboration, encouraging our employees to provide safe, reliable, and competitively priced energy for the generations to come.

Our Commitment to Our Employees… Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

• Time Off – Because everybody needs time off to recharge

• Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year

• Personal Leave –3 days per year of personal leave

• Paid Holidays –12 paid holidays per year

• Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather

• Vacation Buy – Purchase up to 40 hours of additional vacation time

• Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire

• Medical – Select from three comprehensive medical plans, starting at $10.00 a month. Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)

• Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements

• Dental – Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage

• Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery

• Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans

• Disability Coverage – Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase

• Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more

• Long-Term Care Insurance (LTC) – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones

• Life Insurance – Company-paid life insurance and supplemental coverage available

• Tuition Reimbursement – Employees are eligible to receive up to $5,250 annually for Tuition Reimbursement

• Qualifying Public Service Employer – Payments made towards student loans may qualify for the Public Service Loan Forgiveness Program

ATTENTION :

• All positions will be posted for a minimum of 5 calendar days.

• Starting pay will be determined within the posted pay range based on the experience, education, and training of the successful candidate; if there is a single pay rate posted, the job starts at that rate.

• Colorado Springs Utilities does not sponsor work visas of any kind (including but not limited to F-1, H-1B, or TN visas with a STEM OPT extension). Eligible applicants must be authorized to work in the United States.

Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Our differences make us richer. Learning and growing from one another makes us more than what we were. We want our workforce to be as diverse as our business and recognize the limitless benefits of this commitment. Our desire is to have the organization reflect the diversity of the Pikes Peak Region. As an Equal Employment Opportunity employer, it is our commitment that no person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation, or gender identity. Affirmative Action is Colorado Springs Utilities’ effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force.

For more information regarding applicant rights, visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Accessibility Accommodations . If you are an individual with a disability or disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at accessibility@csu.org or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.

E-Verify and Right to Work Notice . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: http://coloradospringsutilities.jobs/applicants-rights-and-responsibilities/ . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

Have a question? If you have a question about a position or need assistance from a recruiter, email us at csurecruiting@csu.org or call 719-668-7500.

Job Type: Information Technology