Description

Applications due by September 20, 2024

Goodwill of Colorado

Job Description

Pay: $20.50 per hour

This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule: 40 hours a week, M-F

This full-time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

JOB SUMMARY:

The Supervisor III, Community Programs provides program support to ensure the needs of the participants are being met in order to maximize their fullest potential in their program environment. This individual will be responsible for providing direction and guidance to staff, as well as contractors.

ESSENTIAL FUNCTIONS:

Staff Supervision and Support:

• The Program Supervisor will ensure that all staff are present for work and accountable. The incumbent will provide staff assistance with problem solving on conflicts concerning the Case Management Agency (CMA) providers, parents, guardians, or participants and when necessary, the Program Supervisor will also provide conflict resolution. The incumbent is responsible for ensuring all appropriate paperwork for CARF and CMA is turned in on time to meet established due dates. The incumbent will maintain and approve timecards, mileage reports, and time off request for their director report. The Program Supervisor is also responsible for completing performance evaluations at 90 days and annual reviews providing timely feedback and guidance for performance development for direct reports.

Budgeting and Billing:

• The Program Supervisor is responsible for authorizing all expenses required for programming and approving expense reports. In addition, the incumbent must review monthly budget analysis to ensure that assigned program is within the allotted budget. When the budget allows, the Program Supervisor will also determine individual bonuses and merit increases when appropriate.

• Incumbent is responsible for all billing within their assigned program. The individual will then complete monthly Outcome reports based off the revenue, utilization or data required.

• For Residential Services, the incumbent is responsible to ensure that contractors complete log notes and complete payment for services process based of those services.

Team Support:

• As a member of the Community Impact Operations, the Program Supervisor will attend intakes and trainings, when necessary, participate in Supervisor and staff meetings. The incumbent will ensure coverage when staff is absent. The Program Supervisor must maintain a good working knowledge of Medicaid and CARF Regulations. The incumbent will also perform all extra duties as assigned.

Relationship Management:

• The Program Supervisor is responsible for establishing and maintaining a positive and professional relationship with all participants, vendors, stakeholders, direct reports, and co-workers presenting a positive image of the company to the customer, demonstrating courtesy and professionalism in every task and communication. The incumbent will deal effectively and calmly with non-routine situations following accepted guidelines.

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A Bachelor’s Degree in a Human Service field is preferred, but not required.

Experience:

• One (1) year of experience in a managerial and/or administrative position is mandatory if the degree requirement is not met.

• Prior experience working with individuals with disabilities is preferred.

Other:

• A valid Colorado driver’s license without a history of violations is required*.

• Excellent written and verbal communication skills and the ability to interact with various types of internal and external customers are preferred.

• Continuously research new avenues to optimize workflow, thus creating more quality time while meeting established deadlines.

• Ability to write clear, concise, and accurate reports and plans in a timely manner. Demonstrate excellent time management skills, initiative, and ability to work independently and respond to special requests.

• Must have a working knowledge of Goodwill of Colorado’s vision and goals to assist in moving forward to expand rehabilitation and programs geared to assist disabled and disadvantaged people in attaining an optimal level of vocational and personal functioning and independence.

• Must conduct self in a professional manner and maintain a professional appearance that enhances the firm’s reputation.

*Per auto vehicle insurance carrier requirements: For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, they must be at least:

• 19 years of age (not engaged in passenger transportation),

• 25 – 70 years of age for all passenger transportation services,

• 21 years of age for CDL.

Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last three (3) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.

Applicant/employees using their personal vehicle for company business, must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 148 – Supervisor III, Community Programs Dept Number: Community Programs

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)

• Frequently (3-4 hours)

• Occasionally (1-2 hours)

• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - OCCASIONALLY

CARRYING:

Heavy: 45 lbs & over - NEVER

Moderate: 15-44 lbs - NEVER

Light: 14 lbs & under - OCCASIONALLY

PUSHING/PULLING - FREQUENTLY

REACHING:

Above Shoulder - OCCASIONALLY

At Shoulder – FREQUENTLY

Below Shoulder - FREQUENTLY

TWISTING - FREQUENTLY

BENDING - OCCASIONALLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - NEVER

HEARING - CONTINUOUSLY

VISION:

Visual, close - CONTINUOUSLY

Visual, distant - CONTINUOUSLY

Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS:

Simple grasping - CONTINUOUSLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - OCCASIONALLY

WALKING - CONTINUOUSLY

STANDING - CONTINUOUSLY

SITTING - CONTINUOUSLY

SPEAKING - FREQUENTLY

OTHER, please describe - Driving

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)