Job Description Summary:

Under clinical supervision, assists in the delivery of patient care and treatment according to policies and procedures and Logan Health (LH) MAU/UAP (Unlicensed Assistive Personnel) scope of practice. Provides administrative support and works collaboratively with Physicians, Advanced Practice Clinicians, RNs, LPNs and other department staff to meet the physical, psychosocial, education and spiritual needs of the patient and family.

Qualifications:

• Minimum of one (1) of the below required:

• Graduate of a CAAHEP or ABHES accredited medical assisting program.

• Completion of a medical assistant program offered by a school accredited by a regional or national accrediting organization recognized by the US Department of Education, which includes a minimum of 720 clock hours of training in medical assisting skills, including an externship of no less than 160 hours.

• Must successfully pass a minimum of one (1) of the following exams within twelve (12) months of hire.

• Certified Medical Assistant Exam through the American Association of Medical Assistants (AAMA)

• Registered Medical Assistant Exam through American Medical Technologists (AMT)

• Clinical Medical Assistant Exam through the National Health Career Association (NHA)

• National Certified Medical Assistant Exam through the National Center for Competency Testing (NCCT)

• Clinical Medical Assistant Certification Exam through the American Medical Certification Association (AMCA)

• Minimum of one (1) year experience in a practice setting preferred.

• Current Health Care Provider CPR preferred or must successfully complete prior to completion of orientation.

• Medical office experience and medical terminology training preferred. Possess working knowledge of anatomy, physiology, medical terminology, basic laboratory values, and pharmacology preferred.

• Knowledge and familiarity with medical equipment and instruments, common safety hazards and precautions, patient rights, regulatory standards and aseptic technique and infection control preferred. Knowledge of Health Information Portability and Accountability Act (HIPAA) and confidentiality requirements preferred.

• Must employ critical thinking skills, respond to a changing workload in a positive and professional manner, and prioritize and seek assistance as appropriate. Possess interpersonal skills and communication necessary to interact with patients, families and providers effectively.

• Must successfully complete all onboarding education and competencies prior to performing the competency specific tasks on a patient.

ALL LH MAs/UAPs must practice within the LH defined MA/UAP scope of practice and may not perform any tasks outside their scope or for which competency has not been validated and documented. The Scope of Practice Policy and Skills Matrix can be found in PolicyStat, by searching for: Ambulatory Medical Assistant and Nurse Scope of Practice.

Job Specific Duties:

• Receives and prepares patient for examination and treatment per practice procedure and protocol. Obtains and records history and vital signs. Charts and documents in medical record and collects laboratory specimens as needed.

• Prepares room, equipment and supplies as indicated by particular examination or patient’s needs.

• Assists Physician and/or Advanced Practice Clinician in preparing for minor procedures and physical examinations.

• Performs minor procedures to include, but may not be limited to; suture and staple removal, application of dressings, splints, casts, etc.

• Cleans and disinfects equipment per assigned area(s) policies and procedures.

• Assists with appointments, diagnostic tests, treatments, procedures and surgery. May assist with patient registration, collection of co-payments and prior authorizations.

• Collects patient information from incoming calls and/or patient portal messages for appropriate referrals to nurse, physician and/or advanced practice clinician.

• Attends required meetings and participates in committees as requested.

• Under supervision of department leadership, participates in process improvement and/or risk related departmental activities.

With approved scribe training and competencies (as applicable)

May perform as a scribe and accurately transcribe medical reports. Proofreads all work transcribed to ensure proper patient and physician names, spelling, and punctuation. Applies expert knowledge of medical terminology, anatomy and physiology, English rules of transcription and proofreading of all medical dictation. Maintains up-to-date knowledge of elements of a medical note, new techniques, new medications and new terminology in order to produce quality reports. Researches and follows up on incomplete dictation. Works with providers to assure that all documentation is entered into patient records appropriately.

• The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Maintains regular and consistent attendance as scheduled by department leadership.

Shift:

Day Shift - 8 Hours (United States of America)

Schedule Details:

Please know schedules and shifts are subject to change based on patient care and department/organizational needs.

Schedule:

Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

The Planetree Culture at Logan Health – Whitefish

Thank you for your interest in Logan Health – Whitefish where we believe everyone who works at our hospital and clinics is a caregiver. At Logan Health – Whitefish our employees are motivated by our open and supportive culture of caring for the patient and each other.

Logan Health – Whitefish was the first hospital in Montana to be affiliated with Planetree International, a non-profit organization setting the global standard for person-centered care. As a Planetree affiliate, we embrace this evidence-based approach partnering with the patient and their family to provide the highest quality patient experience. Logan Health – Whitefish is often recognized as one of the top critical access hospitals in the country and received a 5-star overall rating, the highest designation available for hospitals from the Centers for Medicare and Medicaid Services in 2023. We take pride in providing our quality level of service and continuously work to go above and beyond our stellar reputation.