Description:

Our client is looking to add Desktop Technician to support end users working out of their Data Center in Columbia, MD. This location has been repurposed for all 600 internal IT Staff to utilize for meetings and to work out of daily. On any given day there can be as many as 100 end users working out of this site. The team is responsible for deploying devices for new hires as well as managing off boarding for employees leaving the organization. This team deploys over 90% of devices to about 4,000 end users. Once the technician has deployed the device they are responsible for shipping it out to the end user and remotely onboarding them with their device once it has been received.

Skills:

sccm, intune, Windows 10, Windows 11, bomgar, m365, Active directory, Desktop, Troubleshooting, Office 365, Hardware, Windows, Imaging, Deployment, Servicenow, Hardware support

Additional Skills & Qualifications:

The perfect resource will have prior experience supporting regular new user deployments as well as device intake from users leaving the organization. Ability to manage a heavy workload while also supporting onsite end users with incidents the arise on a daily basis.

Experience Level:

Expert Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.