Manager – Storage, Store Supplies, and BOPIS

Brand: Bath & Body Works

Location: Columbus, OH, US

Location Type: Hybrid

Job ID: 04FJQ

Job Area: Store Operations

Employment type: Full-time

Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

The Manager is an advocate for the field organization and cross-functional home office teams by leading the day-to-day strategy and execution of the Buy Online, Pick Up in Store (BOPIS) program, store supplies, and offsite storage while building capabilities through strategies in these functions.

Key Responsibilities:

• Lead BOPIS program initiatives, concepts, and strategies from the ideation phase through solution delivery, including prioritization of enhancements, projects, and solutions.

• Lead peak/non-peak field readiness specific to BOPIS and offsite storage strategies – holiday readiness, critical store/market support, testing, etc.

• Serve as a key brand liaison between Store Support, the Field, various Home Office departments, and centralized functions (logistics, digital and technology/IT), supply chain, and procurement.

• Lead the proactive approach to solve for emerging business trends, supply chain disruptions, increased demand, cost efficiencies, new business opportunities and waste reduction.

• Responsible for the stores supplies budget in partnership with Stores Finance.

• Oversee the maintenance of the supply ordering platform, steady state, and implementation of system enhancements.

• Lead initiatives related to how we store product that creates capacity, allowing stores to execute the movement of product effectively and safely, inclusive of strategies that drive positive associate relations and safety for 4000+ storage units.

• Evaluate processes, recommend improvements, and present innovative ideas that align with feedback, observations, measurable data and company strategies, including brand initiatives and technologies, future planning, and operational efficiencies. Serve as the voice of the field, soliciting feedback and sharing out with key business partners to influence creating efficiencies for our store associates.

Qualifications

Key Partners include:

• Store Operations, Finance, Field Communications, Field Leaders, Digital Operations, E-Commerce, IT, Supply Chain, Procurement, Marketing, MP&A, Store Design

  Qualifications:

• Proven ability to work with business leaders to develop operational, omnichannel strategies and solutions

• Proven ability to develop content and solutions for a field-based audience

• Experience leading multiple complex projects

• Strong ability and desire to work collaboratively

• Ability to prioritize multiple requests and take appropriate action

• Strong verbal and written communication skills

• Ability to work in a fast paced, change-oriented environment

• Deep understanding of the needs of an omnichannel retailer to support a field-based audience

• Ability to influence partners to arrive at solutions that best support each initiative

• Approximately 20% travel required

• Lead a team of four (4) associates to deliver BOPIS program management, execute procurement and storage solutions functions and strategy

• Gather and solicit feedback through strong working relationships with the field; action relevant insights to drive improvement, develop/adjust strategies and hindsight’s and act as an advocate for the field redirecting priorities as needed

• Inspire the team to achieve higher levels of performance

  Education/Experience:

• Prior retail experience a must

• BA/BS in Business, Project Management, Logistics, or like experience

• 5 years leading an operational team

• 3 years sales driving experience preferred

CORE COMPETENCIES

• Lead with Curiosity & Humility

• Build High Performing Teams for Today & Tomorrow

• Influence & Inspire with Vision & Purpose

• Observe, Engage & Connect

• Strive to Achieve Operational Excellence

• Deliver Business Results

BENEFITS

Bath & Body Works associates are the heart of our business. That’s why we’re proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.

• 401k with company match and Associate Stock Purchase program with discount

• No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)

• Opportunity for paid time off, paid parental leave. Plus, access to family and lifestyle programs including an inclusive family building benefit, childcare discounts, and home, auto and pet insurance.

• Tuition reimbursement and scholarship opportunities for post-secondary education programs

• 40% merchandise discount and gratis that encourages you to come back to your senses!

View Benefits Information (https://careers.bathandbodyworks.com/en/about-us/benefits/)

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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