What's the role? This position is accountable for providing engineering support and technical marketing services to the Product Business Unit (BU), Sales Market Organizations (MOs), key field personnel, and to Hilti customers including engineers and architects in support of BU Anchors. This includes participation in code committees that influence Anchor codes and standards for Mass Timber connections, obtaining and maintaining product approvals for BU Anchor Mass Timber connections, responsibility for the accuracy of all technical portions of company product literature and technical manuals in both printed and electronic formats, support of all engineering level requests, and training of field technical personnel and Technical Support Engineers. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. What does the role involve? Provide direct engineering support for Anchor Business Unit with Mass Timber connectors. Actively participate in codes and standards committees that are influential for the Anchor Business Unit for Mass Timber connectors. Develop and coordinate technical and engineering information and literature for publication by collaborating with the Anchor Product BU and by monitoring the needs of Hilti customers. Responsible for obtaining new and maintaining existing product approvals from national and regional building code organizations as determined by the Anchor Product BU and the Sales MOs. Investigate new applications for Mass Timber products as determined by the Sales MOs and the Anchor BU by gathering application information and initiating test plans as required. Assist in developing and coordinating internal and external product testing requirements in accordance with industry standards and codes. Monitor product complaints and assist with Western Hemisphere Quality in product deficiencies as required. Review test reports for compliance with standards, criteria, and approval requirements. Continually monitor all operations within the scope of responsibility to ensure compliance with the Hilti Quality System and related procedures while striving for achievement of departmental and HWH goals and objectives. Provide engineering support to the Sales MOs and Hilti customers by utilizing a thorough knowledge of the products, of basic engineering principles, and of construction techniques. Prepare and facilitate engineering training programs for basic and advanced anchoring and direct fastening technology on both a theoretical and practical application basis, including related engineering concepts to Field Engineers and Technical Support Engineers as well as to other Hilti technical personnel. Additional duties as assigned Over 80% of team members have an active item on their development plan. What do we offer? In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees. We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ count