RESIDENTIAL PROPERTY MANAGER Job Description

Position Purpose: The responsibilities of the Property Manager include routine maintenance of a small building of 59 units of Supportive Housing on the Jefferson Avenue Center campus, maintenance of a culture of safety, response to calls for service, development and implementation of annual capital improvements plan, oversight of all third-party vendors, and managing to budget.

Skill Level The Property Manager regularly works on tasks that are varied and complex. Applies a full range of specialized skills and job knowledge to include carpentry, electrical repair, plumbing, lock changes, window maintenance, landscaping, painting, and working knowledge of mechanical systems. Relies on experience and judgment to plan and accomplish tasks. Must be self-directed, with a capacity to organize time to accommodate unanticipated service calls while meeting routine maintenance and capital project goals and deadlines. Ability to read and comprehend contracts, invoices, and instruction manuals.

Prior Experience

Minimum of four years' experience in general contracting, military maintenance, farm and/or property management.

Safety At the Jefferson Avenue Center safety comes above all else. Safety is above budgets, deadlines, and tenant demands. The Property Manager is responsible for maintaining a culture of safety with a conscious awareness of potential dangers. The Property Manager wears required PPE (goggles, helmets, gloves, earmuffs or plugs, boots, and/or high visibility vests) to reduce exposure to various hazards. Worksites are kept tidy, and tools are well maintained.

Essential Functions of Position:

• Direct all phases of building operations and react to any emergencies in a professional and timely manner.

• Provide routine maintenance on a timely basis in accordance with Maintenance Plan

• Respond to tenant requests for service and document maintenance provided

• Manage key inventory

• Maintain a clean campus and provide groundskeeping services

• Provide oversight of boiler, backflow, and fire extinguisher inspections, and all third-party service providers

• Develop Capital Improvement Plan with the Properties Director

• Manage routine maintenance and capital improvement projects to the budget

• Collaborate with Properties Director, Long-term Planning Committee, and Executive Director to keep long-term projects prioritized, and annual work plan and budget submitted within the organizational timeline.

Building Operations

• Oversee and manage the operation of all building systems including the mechanical, electrical, and plumbing systems.

• Coordinate and manage all building services, schedule preventative maintenance, and inspect the operation of all equipment.

• Supervise and manage all third-party vendors.

Construction Projects

• Coordinate and manage all construction projects to ensure that all alterations are performed in accordance with the approved drawings, Building Code and Historic Resource Commission requirements.

Facility Management/Tenant Relations

• Respond promptly to any problem that may arise in a courteous and helpful manner.

• Maintain constant contact and communication with tenants by providing building-relevant information i.e. building rules and regulations, security recommendations, fire and life safety hazards, scheduled maintenance that may affect tenants, etc.

• Adhere to protocols when entering residential units.

Responsibility Level:

• The Property Manager reports to the Properties Director. This person works as a team member with the staff leadership and elected board members.

• The Property Manager should be able to plan, organize, prioritize, initiate, and accomplish complex projects and tasks.

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