Required Qualifications (as evidenced by an attached resume):
Bachelor's degree (foreign equivalent or higher). In lieu of a Bachelor's degree, four (4) years of full-time administrative experience, or a combination of higher education and experience totaling four (4) years may be considered. At least one (1) year of full-time administrative experience. Ability to utilize various computer programs, specifically Microsoft Word and Excel. Experience working with electronic health records.
Preferred Qualifications:
Knowledge of Medicaid, Social Security and other government guidelines. Administrative experience including maintaining spreadsheets, manipulating data for computations and analytical purposes. Experience and/or knowledge of the program standards of the World Trade Center Health Program.
Brief Description of Duties:
Under the supervision of the Member Services and the Case Management Administrator, the Care Coordinator will understand, appreciate and commit to the mission of the World Trade Center Health Program. The Care Coordinator will maintain confidential information and be able to work as part of a team and also independently.
Provide Administrative Clerical Support
Work in collaboration with case management team, care providers to provide administrative and clerical support
Assist with creating and maintaining spreadsheets and databases for provider and community resources such as; behavioral health services, disease care management specialist, home care providers.
Assist case management department with preparation of documents for member hospital and rehab discharge.
Produce and maintain thorough, accurate and timely documentation, including notes in the Electronic Medical Records (EMR) system.
Documentation of interactions with members with details about services provided and topic and outcome of call.
Provide Direct Care Coordination
Assist with care coordination activities including referrals, authorizations, transition care planning, integrated care delivery, and follow-up.
Assist with member pre-screenings assessments, face to face assessments, and acuity assignment.
Regularly collaborate with case management, coordinate, and communicate with member providers, mental health providers, and family members.
Provide care coordination services, outreach, and triage phone calls for case management
Attend and participate in meetings and training sessions, as required.
Provide coverage for the case management department in various concentrations.
Member Services/Patient Education
Identify, facilitate, and provide monthly follow-up lists access to needed resources such as medical and mental health care services, appointments, and social service benefits for enrolled members/family. This includes: assisting members with completing social service applications, accessing transportation, obtaining needed medical and social information to move applications forward, connecting members to appropriate agencies to address needed services.
Other duties as assigned by the immediate supervisor, program administrator or designee.
Special Notes:
The Research Foundation of SUNY is a private educational corporation. Employment is subject to the Research Foundation policies and procedures, sponsor guidelines and the availability of funding. FLSA Nonexempt position, eligible for the overtime provisions of the FLSA. **The incumbent must be willing to work and travel between the Mineola and Commack clinic locations. Occasional Evenings and Saturdays will be required.
Resume/CV and cover letter should be included with the online application.
Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the university The Office of Equity and Access (OEA) at (631) 632-6280 or visit.
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