Job Information
The Otesaga Resort Hotel Night Auditor in Cooperstown, New York
Reports to: Front Office Manager
Job Summary:
The night auditor is responsible for registering guests, managing reservations and providing information about rooms, rates and amenities, facilitating daily closing reports, and providing end of day figures to management.
Essential Functions:
Audit, balance, post, and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance, prepare, verify, and report on room information.
Prepare and input statistics and income journal sheets for the preparation of daily reports.
Balance and close all bank ticket codes, daily.
Run night audit nightly after insuring all revenues are in balance.
Perform the duties of a Front Desk Clerk, including express checkouts.
Job Requirements
The Ideal Candidate will possess the following qualifications:
A basic understanding of accounting principles and practices, a plus
Must be able to work overnight/3rd shift 11 pm - 7 am all days of the week, including weekend shifts
Prior hotel front desk experience required
Prior hotel property management experience, a plus
Exceptional computer and customer service skills
Ability to multi-task and resolve guest issues
Excellent verbal and written communication skills
Possess self-motivation
Ability to work independently
Must be able to stand for long periods
Must be able to communicate with guests
Ability to work a schedule that will include evenings, weekends, and holidays