This is a job for a Severance Administration Senior Analyst position with a company located in the Jackson, MS area.

Responsibilities: Provide day-to-day semi-routine client support, including but not limited to complex processing, researching data issues, and providing resolutions, conducting audits and edit cleanup, generating ad hoc reports, and testing and configuring of the severance system. Review severance calculations and severance documentation in the severance system. Work with third-party providers (both Strada partners and client partners) to ensure seamless process delivery. Identify and research issues/system defects (with/without guidance) and formulates resolutions/recommendations by analyzing fact patterns and applying/following SOPs and best practices. Help identify and implement ideas for improving the severance processes/severance system. Provide resolution in accordance with due dates and document/maintains SOP documentation and processes. Escalates issues/client noncompliance of processes/procedures as appropriate. Responsible for daily execution/processing for severance domain. Adhere to internal and external audit requirements for specific clients. Oversee data processing, using SOP/guidelines, to ensure updates are accurately captured. Perform peer review audits of manual work and provide necessary feedback. Identify potential service delivery issues and provide input towards process improvement. Develop and deliver severance tool training material. Work with team members to communicate with clients and/or other domains on issues. Generate ad hoc reports by running and or writing queries and analyzing them for accuracy. Support/lead new client severance system implementations. Conduct/support acceptance testing of ongoing processes as required (at live date and as changes are made). Work with IT to resolve severance tool issues. Lead client calls and maintain client relationships. 

Qualifications: Bachelor's degree preferred or equivalent years of HR industry experience. 2-3 years HR generalist and/or administrative experience. Strong organizational skills, analytical thinker, with good ability in understanding numbers, mathematical formula. Detail oriented. Self-motivated and ability to work well within a team setting. Expertise in excel to create spreadsheets, and to convert to report format suitable for the client. Intermediate to Advance working knowledge of MS Word. Workday knowledge preferred. Capability to multi-task and manage multiple priorities. Good time management skills. Strong communication skills. Client support experience an asset.  

Equal Opportunity Employer -- minorities/females/veteran/other individuals with disabilities/sexual orientation/gender identity.