Job Information
UPMC Food Service Host in Cumberland, Maryland
Do you have a passion for providing excellent customer service and ensuring guest satisfaction? Join our team as a Food Service Host and make a difference in our nursing unit!
This is full time position that will work 40 hours per week between the hours of 7:00 am and 5:45 pm. Rotating weekends and holidays required!
Why Join Us?
Be part of a supportive and friendly team.
Plenty of opportunities for growth and development including tuition assistance!
Make a meaningful impact on our patients and the community we serve.
Responsibilities:
Meal Selections & Tray Passing: Assist with meal selections, stock pantries, and pass meal trays to patients.
Guest Satisfaction: Utilize your customer service skills to ensure guests are happy with their food service experience.
Timely Meal Delivery: Deliver and serve nutritious and attractive meals promptly.
Food Safety: Practice proper food handling techniques and adhere to food safety procedures.
Key Duties:
Hand Hygiene & Infection Control: Consistently follow hand hygiene and infection control procedures when interacting with customers.
Equipment Operation: Adhere to department procedures for operating all food service equipment.
Communication: Effectively communicate customer complaints and concerns with other healthcare team members.
Sanitation: Perform sanitation tasks for your assigned work area according to departmental and health department guidelines.
Patient Identification: Serve patient meal trays using the designated department script, ensuring proper patient identification.
Menu Distribution: Distribute and collect menus from patients, obtaining their selections according to departmental procedures.
Customer Service: Display excellent customer service skills when responding to meal service requests, ensuring customer satisfaction.
Meal Standards: Serve meals within established timeframes, maintaining standards for appearance, food quality, and temperature control.
Join us and be part of a team dedicated to providing exceptional food service in a healthcare setting. Apply today!
Work permit required if under 18 years old.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
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