UPMC Western Maryland is looking for a Lead Phlebotomist to join their crew!

This full-time position will work variable hours, including rotating weekends and holidays, as needed.

Under the direction of the area supervisor, you will ensure that the daily activities of the department are completely and accurately on time. Maintain a safe and professional environment for clients and employees. Perform specimen collection and processing duties following established policies and procedures. Act as a coach, mentor, instructor, and resource person for new employees, and work in conjunction with and under the supervision of the medical technologists, at times.

If you have previous phlebotomy experience, and youre looking to further and excel in your field, this is your sign! Explore this lead opportunity and see where your career can go with UPMC!

Responsibilities:

• Reads, understands, and complies with organizational and departmental policies, procedures, and protocols.
• Collects specimens in a timely manner and according to established procedures.
• Follows positive patient ID policy to accurately collect and label specimens.
• Communicates appropriately with clients, patients, and coworkers. Remains polite and courteous at all times. Communicates all unresolved problems immediately to the supervisor.
• Calls clients to confirm handwritten orders, obtains accurate billing information, dx codes, UPIN information, etc. when needed
• Participates in teams and special projects. Performs other duties as assigned.
• Performs basic clerical duties, i.e. filing, faxing, preparing mail, data entry, etc.
• Delegates phlebotomy priorities and other non-urgent tasks to staff as needed
• Keeps work area clean and neat. This includes waste disposal, stocking of supplies, and management of lab coat cleaning.
• Interacts with all customers, internal and external, courteously and professionally; answers the phone and responds to telephone inquiries in a timely manner.
• Trains, mentors, and orients new employees as assigned.
• Completes all required documentation and statistical logs as required.
• Processes and/or packages specimens according to testing specifications. Investigates problems and documents occurrences appropriately in a timely manner
• Assists and works with staff to ensure compliance with dress codes, policies and safety regulations. Immediately reports any violations to the supervisor.

Qualifications:

• High School diploma or equivalent
• Certification from an accredited Phlebotomy or Medical Assistant program is preferred.
• Minimum 2 years experience.
• Medical terminology knowledge and laboratory information system experience is preferred.
• Must have the ability to establish work priorities and handle several procedures simultaneously.
• Must interact with other departments.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran