Higher Education Sales Operations Analyst

Cupertino,California,United States

Sales and Business Development

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Our US Education Business Operations team is seeking a dynamic sales operations professional with excellent analytical skills, creativity, and interpersonal abilities to support the end-to-end route-to-market strategy for our Higher Education business in the United States. In this role, you will be responsible for analyzing and gaining a deep understanding of the programs, incentives, and strategies that drive a multi-route-to-market business. You will collaborate cross-functionally with Finance, People, and Sales teams to ensure operational excellence through strategic planning, business partnerships, and actionable business insights. Through your analytical skills and collaboration, you will help transform the way people teach, learn, and work.

Description

In this role, you will: - Be responsible for collecting, analyzing, and reporting sales data to enhance overall sales productivity. - Develop and track critical performance indicators to deepen business understanding and inform decision-making, ultimately driving improvements in sales and revenue growth. - Standardize tools, methodologies, and business processes to increase operational efficiency. - Work with complex data sets to generate insights, playing a pivotal role in weekly and monthly business reviews, and contributing to the development of reporting packages that support Higher Education sales initiatives. - Develop engaging and interactive business intelligence reports, including KPIs, operating metrics, business metrics, ad-hoc queries, dashboards, and scorecards that provide decision-makers with rapid insights. - Lead the end-to-end Higher Education Channel expansion strategy, from onboarding new resellers to managing product authorizations, incentives, and funding programs. - Support the quarterly Higher Education Back Margin process, including goal reviews, proof of performance validation, and cadence management.

Minimum Qualifications

• Typically requires a minimum of 8 years of related experience

• Background in Sales Operations, Finance, Business Operations, financial/business operations support, ideally within the Education sector.

• Strong analytical skills and passion for using data and insights to drive business decisions

• Advanced Excel and financial modeling skills for complex, data-driven analysis

• Proficiency in advanced Tableau design, development, and publishing

• Bachelor’s degree or equivalent experience

Key Qualifications

Preferred Qualifications

• Background in Sales Operations, Sales Finance, Corporate Strategy, Management Consulting, or similar analytical/business intelligence field

• Experience with Channel operations, including Campus Resellers, covering partner authorizations, programs, incentives, and relationship management is highly preferred

• Ability to define, extract, and manipulate data to build reports, data visualization dashboards, and translate insights into actionable results through storytelling

• Strong verbal and written communication skills with the ability to articulate analysis clearly

• Ability to aggregate information from multiple sources to formulate a cohesive strategy or direction

• Strong organization skills and attention to detail; Ability to prioritize, manage, and advance multiple projects and deliver results in a fast-paced and ambiguous environment

• Excellent collaboration and relationship building skills, including the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,900 and $201,300, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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