Description/Job Summary

Job description

Seeking Food Service Account Representative in Cupertino, CA, to support food Service workers at a Corporate Caffe.

Working together, supporting your team, reaching for the best in a high-volume, high paced environment is second nature to you.

The Account Representative provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the clients. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the BCI client contractual agreement.

The successful candidate will:

• Have oversight of day-to-day operations;

• Deliver high quality food service;

• Achieve company and client financial targets and goals;

• Develop and maintain client and customer relationships;

• Create a positive environment; and/or

• Ensure BCI & Client standards are met.

Is this opportunity right for you? We are looking for candidates who:

• Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;

• Have culinary production experience and a strong background in safety and sanitation compliance;

• Ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;

• Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or

• demonstrate working knowledge of ATS & Client management tools, and is proficient in computer skills and report management experience.

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the BCI/Client contractual agreement.

Key Duties

• Establishes a safe work environment

• Utilizes BCI tools and programs to develop client, customer, and staff relationships, to ensure account retention

• Implements and fully utilizes all BCI tools and programs to ensure financial outcomes

• Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

• Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and BCI strategic plan

• Ensures adherence to all HR standards for BCI, client, and regulatory agencies

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

BCI is an EEO/AA/Minority/Female/Disability/Veteran employer

Job Type: Full-time

Pay: $60,000.00 - $67,000.00 per year

Benefits:

• Dental insurance

• Health insurance

• Vision insurance

Restaurant type:

• Caf

Shift:

• 12 hour shift

• Day shift

• Morning shift

Weekly day range:

• Monday to Friday

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person