Reporting to the Payroll Supervisor, the position provides entry-level technical service and support in one or more functional areas of payroll and human resource management. This position will work cross-functionally within the department to support the payroll process thru identified policies and procedures and will remain informed on all payroll projects and updates as directed by the Payroll Manager or Supervisor and Department of Accounts.

Knowledge:

• Basic math, professional phone and email etiquette, and standard business communications
• Computer systems, HRIS systems, and Microsoft Office programs
• Basic understanding of payroll and human resource principles

Skills:

• Retrieving and manipulating data via online access in database files thru various software applications.
• Analytical and critical thinking.
• Strong verbal communication, writing, and proofreading/editing.
• Strong customer service.
• Computer expertise with knowledge of Microsoft Office applications, especially Excel.
• Excellent attention to detail.
• Excellent mathematical aptitude and numerical skills.

Abilities:

• Ability to organize and manage workflow to ensure payroll tasks are processed accurately and timely.
• Ability to deal sensitively with confidential information.
• Ability to work independently as well as a team member.
• Ability to work flexible hours as needed.
• Ability to work in a fast-paced environment with multiple customers and priorities.
• Ability to work effectively with a wide range of constituencies in a diverse community.

Attributes:

• Willingness and ability to be flexible and to grow professionally as the position changes.
• Practices ethical behavior and demonstrates and supports the SSC values and mission.
• Remains optimistic and supportive of established procedures while looking for process improvements and efficiencies.

Minimum Qualifications:

• Previous experience handling multiple administrative tasks/assignments at one time
• Customer service experience
• Functional knowledge of Human Resource Information Systems
• Experience with MS Office, especially Excel
• Experience handling and reporting large volumes of data with accuracy

Additional Considerations:

• Experience with Peoplesoft/Oracle systems
• Experience with financial and/or payroll reconciliation processes
• Knowledge of Process Improvement Techniques
• Adobe Acrobat Pro skills
• Shared services or call center experience
• Experience in higher education and/or state government

Hybrid telework available!

Sponsorship will not be offered for this position.