Posting Number: S06134P

Department: Shared Services

Salary Range: Commensurate with experience

Pay Basis: Monthly

Position Status: Regular full-time

Location: Multiple Locations

Job Description:

Essential Functions:

70% Contribute independent subject matter expertise and execution of assigned tasks including:

• Incident management and resolution

• Request fulfillment

• Problem management root cause analysis

• Assisting with compiling/review business cases

• Planning and monitoring, eliciting and organizing business requirements

• Translating and simplifying business requirements

• Requirements management and communication

• Analysis of business requirements

• Development of detailed test plans and required documentation including but not limited to functional specifications, process flow diagrams, etc.

15% Collaborate and share knowledge including:

• Demonstrating functionality and expertise to educate internal/campus customers

• Documenting and sharing tools, tips and knowledge within and across teams

• Provide content/develop communication to external end users

10% Contribute knowledge and process improvement including:

• Posting and reviewing with internal/campus customers helpful documentation for SME

• Recommendations for process/procedure improvements

• Assist in project management roles

5% Other functions as assigned

Minimum Qualifications:

Bachelor’s degree and 2 years of related experience or associate’s degree and 4 years of related experience or high school diploma and 6 years of related experience.

Preferred Education and Experience:

Preferred Qualifications:

• Bachelor’s degree with coursework in computing, information systems, accounting or related field and five to eight years of progressively responsible PeopleSoft support and analysis experience; or any equivalent combination of education, training and experience.

• Two to five years working experience in performing business analyst functions with proficiency in two or more modules/areas in the following areas or tracks:

• Grants Management: Grants, Contracts, Project Costing, Accounts Receivable (AR for Grants and Non-Grant Billing), Billing Related reporting, 3rd party Interfaces (eCert), Cayuse

• Experience with hospital/clinical operations

• Extensive experience with PeopleSoft Fluid Interface; Approval framework and work centers

• Ability to use requirements to drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation and deployment

• Solid working knowledge of all phases of the application development life cycle specifically business case development, modeling techniques and methods and ability to conduct cost/benefit analysis

• Strong working knowledge of data and table structures to develop complex queries online and via SQL Application Designer

• Hands-on experience with one or more PeopleSoft applications with emphasis in Financials (Campus Solutions, Portal/Interaction Hub, Human Capital Management) and integrating PeopleSoft with non -PeopleSoft Applications or third-party systems such as Jaggaer, CONCUR , TouchNet and similar Student and other financial systems

Knowledge, Skills and Abilities:

• Strong problem-solving skills

• Ability to quickly interpret and gather requisite information

• Solid work organization and process hand-off skills

• Ability to work well with people in all levels of the organization and handle a fast paced

• Dynamic environment where competing interests and working multiple priorities is the norm

• Responsible for requirements gathering, creating functional specifications, application configuration, conduct system testing, assisting users to create user acceptance test ( UAT ) test scripts and support UAT

• Excellent organizational skills, leadership skills, promote teamwork, problem-solving, and understanding of systems engineering concepts

• Strong MS Office skills (Word, Excel, PowerPoint, Access, SharePoint, Project)

• Strong skills with operating STAT , Phire, Cherwell or any change management and incident management system

• Working knowledge using Cherwell & Service Now (Incident and Problem Management, Request Fulfillment, Change Management or other ITSM systems

• Excellent communication skills, both written and verbal; including technical writing skills

Important Message:

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE , including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator (ADACoordinator@utdallas.edu) . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator (TitleIXCoordinator@utdallas.edu) .