The TE F&B Inventory Systems Analyst is responsible for maintenance and support of our Crunchtime Information Systems database, which controls the Topgolf food, beverage, and retail item costs. This role is responsible for supporting our Playmakers on the Crunchtime software products – Enterprise Manager and Net Chef. This Playmaker will act as the Crunchtime expert and will provide support to Playmakers of all levels, at the corporate offices as well as our Topgolf venues.

Job Responsibilities

• Support Topgolf venues with areas including, but not limited to adding new products and recipes, entering, and updating new and changed vendor information, managing vendor order guides, and setting up new locations and users in the system. . (40% Time)

• Support Topgolf venues with areas including, but not limited to adding new products and recipes, entering, and updating new and changed vendor information, managing vendor order guides, and setting up new locations and users in the system. (30% Time)

• Work directly with internal Crunchtime Help Desk and Operations to field questions and support end users. (15% Time)

• Assist with developing Topgolf standard Crunchtime training materials that will be kept up to date as new features are added and Topgolf SOP’s change . (5% Time)

• Work with Crunchtime team members to ensure that the Crunchtime system remains in sync with other integrated systems (Point of Sale, Accounting Systems) (5% Time)

• Evaluate the new release versions of the software, request upgrades, and test all new features for implementation into Topgolf use of Crunchtime. (5% Time)

Critical Skills & Experience Requirements

• Prior experience with Hospitality software experience preferred (POS Systems, Back-Office Systems)

• Prior training experience

• Understanding of restaurant operations and accounting methodologies

• Communication expert with the ability to convey inventory or financial information, both verbal and written to a wide range of audiences

Ability to construct training materials.

• Excellent oral and writing communication

• Ability to manage multiple tasks and ensure all tasks are completed on time.

• Ability to work within a fast-paced work environment

• Demonstrate ability to work both independently and among cross-functional teams with minimal supervision, ability to juggle multiple tasks while adapting quickly, and effectively prioritize assigned job duties to meet deadlines and objectives.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.