Nurse Manager Virtual Care

Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We’re looking for qualified candidates like you to join our Texas Health family.

• Work location: Texas Health Care at Home (Dallas, TX)

• Core work hours: Full Time (40 Hours); Day Shift 8:00a-5:00p

Job Description

Oversees daily Virtual Care operations, staffing, and patient care plans

Plan, organize, and delegate activities as required for safe, efficient, and effective operation of the virtual care center/delivery including active

participation with other system/hospital departments and leadership to accomplish this purpose.

Identify and utilize processes and resources that support optimal delivery of data and information to staff

Facilitate activities that prepare unit, environment, and staff to meet credentialing bodies requirements.

Identify key drivers in throughput process, evaluate areas role, and develop solutions to barriers.

Plan, manage, patient care processes to improve performance.

Facilitate delivery of safe, quality patient care.

Require documentation that meets hospital, virtual care and credentialing standards/policy/guidelines.

Demonstrates positive supportive role in change process.

Recruit, hire and onboard virtual care center staff nurses, APPs, Virtual Patient Companions, ancillary team in collaboration with HR

Responsible for staffing based on patient care needs.

Promote professional growth and development of all employees.

Supports diversity and inclusion in the organization.

Recognize and reward individual and team accomplishments.

Promote staff retention

Validates nursing competency, provides real time feedback and professional development including mentoring, individual goal setting,

educational plans, and when necessary corrective action plans

Serves as an escalation point for clinical decision-making

Optimizes coordination of care workflows across the care continuum - identifying, admitting, and discharging patients

Monitors and reports safety events and participates in root cause analysis.

May occasionally participate directly with care/patient load including home visits, medication administration, admissions and discharging

patients from service.

Collaborates with nursing, medical staff and other departments such as quality, infection control, pharmacy, laboratory, and patient

safety

Provides a visible, professional leadership presence at Virtual Care Center modeling multi-disciplinary

Incorporate customer needs and expectations into daily operations and business planning strategies.

Promote team building strategies and principles of group process in interaction with staff.

Prepares operating and capital budgets for areas of responsibility.

Manages approved operating and capital budgets effectively and adjusts strategies as needed to meet budget expectations.

Identifies and evaluates patient care requirements and outcomes based upon patient acuity, system and budgetary

guidelines.

Demonstrates involvement in professional organization.

Participates in hospital/department/system committees.

Stays current with professional activities.

Alerts appropriate individuals regarding ethical and legal concerns (i.e. Risk Manager, Compliance Officer, Director).

Educates, promotes and evaluates appropriate use of chain of command by staff.

Acts as a role model/mentor.

Adheres to ANA Code of Ethics.

Complies with hospital policies and with Nurse Practice Act.

Active in Reach Out THR and other community activities.

Makes appropriate referrals to Peer Review.

Participates in 360 degree evaluations.

Creates development plan that identifies and addresses areas of needed growth.

Completes reports in a timely manner. Utilizes various resources for development.

Education

Bachelor's Degree Nursing Required

And

Master's Degree Preferred

Experience

5 Years Acute RN experience to include three (3) years progressive leadership. Required

Supervisory and Managerial Experience Strongly Preferred

Licenses and Certifications

RN - Registered Nurse Upon Hire Required

Skills

Flexible and comfortable with a changing and dynamic work environment and schedule across all shifts and days

Emotional intelligence - make decisions under pressure, ability to de-escalate a stressful situation

Maintain excellent provider and patient/family relationships

Strong leadership, managerial and clinical skills

Ability to lead a virtual clinical team in a collaborative and communicative environment

Effectively plans and manages the utilization of resources.

Forward thinker and creative problem solver

Implements evidence based best practices in a virtual care setting

Ability to facilitate and lead work groups and projects

Excellent written and verbal communication skills

Ability to work simultaneously using multiple technology platforms in addition to Epic

Excellent prioritization and organizational skills

Supports the transitioning of patients effectively within and across health delivery systems

Identifies forces that impact the cost of health care, and advocates for, and practices cost-effective care

Why Texas Health?

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.

We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 24,000 employees of wholly owned/operated facilities plus 2,200 employees of consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.

Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. You belong here.

Here are a few of our recent awards:

• 2022 FORTUNE Magazine’s “100 Best Companies to Work For®” (8 th year in a row)

• A "Top 100 Places to Work" for 2021 by The Dallas Morning News (10 th time)

• #1 as 2021 “20 Best Workplaces in Health Care and Biopharma” by Great Place to Work® and Fortune (7th consecutive year, 6th year as #1)

• “America’s Best Employers for Diversity” list by Forbes

• A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

• A 2021 LinkedIn Top Companies in Dallas - Fort Worth list. This award recognizes the best workplaces for team members to grow their careers and honors companies that not only attract talent but also invest in the development of their employees.

Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more.

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Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.