Description We are offering a role based in Dallas, Texas, for a Copy Clerk with a focus on office services. The successful candidate will play a vital part in the daily operations of our team, providing back-office services such as reprographics, mail services, and support for hospitality facilities. This role operates in both physical and digital environments and requires interaction with multi-functional teams and diverse backgrounds.

Responsibilities:

• Utilize appropriate logs for all office services work and ensure that job tickets are properly filled out before beginning work.

• Perform work in office services, including reprographics, mail, and intake functions, according to established procedures.

• Follow procedures to run jobs in the correct order and communicate with supervisor or client on job or deadline issues.

• Meet contracted deadlines for accepting, completing, and delivering all work.

• Troubleshoot basic equipment problems and be able to lift up to 50 lbs. on a regular basis.

• Prioritize workflow and perform Quality Assurance on own and work of others.

• Load machines with various paper toner supplies, answer telephone emails, and place service calls when needed.

• Interact with clients in person, over the phone, or electronically, adhering to company policies in addition to client site policies.

• Use equipment and supplies in a cost-efficient manner.

• Handle sensitive and/or confidential documents and information.

• Make independent decisions that conform to business needs and policy. Requirements • Proficiency in customer service, with the ability to handle and resolve customer inquiries and complaints efficiently

• Familiarity with various office functions and operations, including managing office supplies and equipment

• Demonstrated understanding of procedures and policies related to office operations

• Experience in answering inbound calls, with excellent phone presence and communication skills

• Ability to supervise office activities and staff, ensuring smooth operations

• Knowledge of workstation support, including troubleshooting common technical issues

• Experience in hiring processes, including screening, interviewing, and onboarding

• Proficiency in scanning and scanning documents, maintaining logs for the same

• Experience in receptionist duties, including greeting visitors, answering phone calls, and managing mail

• Ability to troubleshoot and resolve common issues in a facility

• Familiarity with digital tools and platforms used in office settings

• Experience in maintaining and operating office machinery

• Ability to ensure quality assurance in all tasks performed

• Experience in distributing faxes and handling service calls

• Willingness to work overtime as required by the job

• Ability to perform tasks related to the handling and distribution of paper documents

• Excellent communication skills, both verbal and written, for effective interaction with colleagues, supervisors, and customers.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .