Description

Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This team is diverse, it builds and supports products, applications for AWS sellers, manages large scale infrastructure of 1P and 3P platforms.

The AFX (AWS Field Experience) Customer Relationship Management CRM) team, is looking for a passionate, innovative, committed, results-oriented Sr. Systems Development Engineer to design, architect and build solutions, bringing industry best practices/standards, defining metrics, solving complex business problems for our field team to manage, maintain and operate at scale.

The person will be working on the latest Salesforce technologies, you will also have the opportunity to work with AWS Services to innovate in the space of Customer Relationship Management (CRM). You’ll be chartered with building applications that deliver critical capabilities to the field and embed operational knowledge and encode best practices into everything we do. In addition, as part of the broader AWS Sales and Marketing organization, you will have the opportunity to contribute to the broader cloud strategy for AWS and potentially future AWS products.

Key job responsibilities

• As a Sr. System Development Engineer in SMGS-AFX group, you will architect, design and build scalable, flexible, and integrated solutions for our Sales and operations teams in partnership with other technology partners/teams/leaders within/external the Sales, Marketing and Global Services (SMGS) organization.

• You will provide solution for our CRM and native AWS tools/applications to automate, optimize, quote to cash transactional workflows, improving operational efficiency. You will simplify and reinvent systems, processes, and tools to improve seller and customer experiences. you will technically lead a complex charter of building and delivering cloud services and CRM solutions. You will jointly define strategy, vision, and roadmap of multi-year business critical cloud technology solution which will be rolled out to Sellers.

• As a Systems Development Engineer III, you will define technical initiatives to drive cost optimization across various CRM, and AWS environments, bring thought leadership to manage availability, latency and performance of our mission critical tools, services.

A day in the life

We have a team culture that encourages innovation and we expect team members and management alike to take high degree of ownership for their program vision and execution of ideas. You will be joining a team that is diverse and experienced in all aspects of Salesforce Development and are willing to collaborate with and mentor new members. We are looking for someone that is a self-starter, someone that approaches complex business questions with data and curiosity, and a person that dives below the surface to identify the root cause and "so what" rather than just superficial trends.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Basic Qualifications

• Bachelor’s degree in computer science and or related fields

• 8+ years of engineering experience

• 6 + years of experience of product development life-cycle in enterprise distributed and or CRM systems, solution and systems design, software development, operations, automation, and simplification with

• knowledge of engineering best practices, software development life cycle, including solution architecture, coding standards, code reviews, source control management, build processes, testing, certification in large-scale infrastructure/platform DevOps environment

• Experience partnering with business stakeholders, product, build and program management teams

Preferred Qualifications

• 6+ Experice in Salesforce CRM platform with certifications

• Experience in leading and communicating with end users, other technical teams, and senior leadership to understand requirements, describe software product features, technical designs, and product strategy

• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

• Experience programming with at least one modern language such as Java, C++, C#, Python, Ruby, Rust, Golang,

• Experience with CICD pipelines DevOps processes

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.