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Robert Half Clerical / Customer Service Representative in DANBURY, Connecticut

Description If you love building solid customer relationships, you might be the Customer Service Representative Robert Half is looking for. This Customer Service Representative position is an excellent career opportunity for an articulate, highly-skilled candidate. If you're looking for work in Danbury, Connecticut and can work a long-term contract / temporary position, this could be the Customer Service Representative opportunity for you! The position will be based in a dynamic, rapidly-changing call center.

Responsibilities

  • Provide accurate, friendly customer service in a timely fashion

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Field and send written business correspondence

  • Handle incoming telephone calls Requirements - navigating basic office equipment and protocols experience

  • Strong problem-solving skills

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Proficient with diversified computer software and systems

  • Advanced Microsoft Office skills

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Strong communication skills and able to receive criticism well

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Customer service and office administrative skills

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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