Job Information
The Auto Club Group Field Travel Sales Leader Michigan HYBRID in Dearborn, Michigan
It's a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type: Full time
Exempt/Non Exempt: Salary
Job Description:
A DAY IN THE LIFE of a Travel Sales Leader The Auto Club Group is seeking a prospective Travel Sales Leader provides leadership and direction for travel sales activities for designated branches, or team of virtual agents, to drive sales, profit and deliver excellent customer service to our Members/Clients. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members. Supports and initiates policies, practices, procedures, and controls ensuring ACG standards are met. Accountable for the achievement of budgeted travel growth objectives and profitability. Analyzes data and developing and implementing sales and marketing strategies while monitoring and evaluating sales efforts for all product lines offered. Creates and actively seeks out opportunities to establish and strengthen relationships to influence, promote and increase awareness of travel products and services. Accountability for all budget, sales, revenue, membership, and credit card results. Responsible for creating sales entrepreneurs utilizing a strong foundation in proven selling skills and processes while maximizing the business development opportunities that support overall Travel Agency initiatives. Employ programs, tools, and processes to increase travel sales, revenue, and profitability. Provides oversight and management in the in the development, implementation, and maintenance of new and/or revised sales and marketing plans that: meet member needs, build company revenue, promote travel sales, and ensure meeting the corporate travel sales objectives within assigned region. Seeks cross promotional sales opportunities and develops business and communication plans for each assigned region. Conducts regular meetings with branch agents, or virtual team, to discuss and/or implement travel sales and marketing initiatives. May act as a company representative in the interaction with travel suppliers and/or vendors. Required to attend sales/development/relationship-building and HQ trips, primarily at domestic and potentially international destinations. Responsible for all Human Resources administration for their assigned team/area: hiring, coaching, disciplining, etc. Accountable for the on-boarding of new Travel Agents and providing guidance and direction to agents in the ongoing development of critical sales and service skills. Monitors and assesses agent performance through review, joint sales work, and production reports. Develops action plans to address specific performance gaps and assists the Travel Agent in implementation. Guides the agent through cross/up-selling to grow Membership, Credit Cards and other ACG products. Completes are required supervisory processes and procedures.
What it's like to work for The Auto Club Group: Serve our members by making their satisfaction our highest priority Do what's right by sustaining an open, honest and ethical work environment Lead in everything we do by offering best-in-class products, benefits and services ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable
HOW WE REWARD OUR EMPLOYEES
A competitive annual salary between $79,428.96 to $123,552.52 ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities