We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your expertise and analytical skills to help create vehicles that are as smart as you are.

In this position…

The Vehicle Merchandising Assistant Manager is responsible for deeply understanding customer needs and optimizing the presentation, organization, and promotion of vehicles throughout Ford.com to deliver an easy and outstanding shopping experience to meet customer needs during the path to purchase. This role will provide collaborative leadership with our Business Partners, Software Product Managers, Analytics and Research teams, as well as lead an agency team to execute merchandising strategies and tactics.

This is a hybrid opportunity in our Wagner West and World Headquarters locations and the team normally is onsite 3 days/ week.

What you'll do..

• Be a Subject Matter Expert on vehicle shopping patterns and customer needs. Gains a deep understanding of current and evolving trends, competitive activity, and technology advancement to inform strategies and tactics

• Collaborate with team members (Business, UX, Product) to translate business goals and end user needs into strategy and tactics to execute that deliver value

• Drives business value by using web analytics and behavioral data into actionable insights to enhance sales, conversion, customer satisfaction, and task completion across Ford.com

• Using data, clearly identifies and communication pros, cons, issues, obstacles, and dependencies for new capabilities and ideas to stakeholders.

• Formulate and refine assumptions and hypotheses through user research and testing

• Implement strategies and tactics including but not limited to: Brand, Content, SEO, site search, customer way-finding, personalization tools, vehicle promotions.

You'll have.

• Bachelor’s degree or a combination of education and work experience

• 3+ years of digital experience with working knowledge of website development, platforms, analytics, and customer experience design

• 3 + years of eCommerce merchandising strategies and tactics experience including: Brands, Content, internal/external search, customer way-finding, leveraging personalization tools.

• 1+ year(s) of experience with Adobe Suite of Products – including AEM, Target, Analytics or similar products

Even better, you may have…

• Master’s Degree

• Experience in Automotive industry, Retail Merchandising, CX testing

• Analytics and CX testing experience including multi-variant A/B testing products and improving tests

• Optimazation experience across external consumer-facing websites.

• Ability to break down complex tasks or requirements into simpler, more manageable tasks

• Experience communicating with and influencing business, functional and technical team members at all levels in the organization

• Experience leading cross-functional teams

• Analytical skills with great attention to detail and the ability to drive results-oriented decisions

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2024-benefits-and-comp-GSR-sal-plan-2.pdf

This position is a range of salary grades 6-8 .

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

#LI- hybrid

Requisition ID : 32343