The Robert and Judi Newman Center for the Performing Arts is a world-class, multi-venue performing arts center on the campus of the University of Denver, Home to the Lamont School of Music, The Newman Center hosts nearly 500 events annually. In addition to performances by Lamont students and faculty, the Newman Center is an in-demand performance venue for numerous rental clients including the Denver Post Pen and Podium Series, Friends of Chamber Music, Denver Brass, Wonderbound Dance, Cleo Parker Robinson Dance, Urban League of Denver, The CELL and many others. The Newman Center also presents nationally touring performing arts groups through its acclaimed series, Newman Center Presents.

Position Summary

Reporting to the Director of Business & Operations, the Assistant Director of Event Services is responsible for successfully managing all rental events and coordinating the use of the Newman Center space. The Assistant Director oversees the rental client experience from inquiry to event financial reconciliation and ensures a quality, efficient experience for all. This position assists with the management of daily operations, supervises event employees, coordinates with other Newman Center staff areas (production services, ticketing, patron services, artistic operations, advancement, marketing), and provides input on the development and implementation of policies for these areas. The position is responsible for creating the annual external and internal event budgets and monthly forecasting, in collaboration with the Director of Business & Operations.

Essential Functions

Business Development and Revenue Generation

• Responsible for managing the largest revenue generating department at the Newman Center, representing 60-70% of the division's annual earned revenue.
• Actively pursues new business opportunities for the Newman Center in collaboration with the Executive Director and Marketing.
• Identify and pursue relationships with new clients including promoters and commercial clients to generate revenue opportunities

• Draft deal terms with clients for review by Executive Director Budgetary and Financial

• Provide information from scheduling software, historic trends and current prospective opportunities

• Draft budget for Event Services operation in coordination with Director of Business Operations. Event Management & Operations

• Develop and maintain strong relationships with repeat clients, providing excellent customer service and attention to detail. Work with clients to suggest ways to design their events to best take advantage of the venues and other assets of the Newman Center and University.

• Schedule and coordinate between all events that take place in NCPA, including external and university rental clients, the Newman Center Presents series, Lamont School of Music, and the DU Department of Theatre.
• Oversee, create and implement policies and procedures for use of Newman Center venues by internal and external clients.
• Ensure Event Services department returns phone calls and emails in a timely manner and provide potential clients with specific information relating to booking their event, i.e. available dates, rates and fees, insurance requirements, etc.
• Supervise University and externally contracted event personnel in performing tasks necessary for the coordination, execution and settlement of commercial events.
• Preside at production meetings with Newman Center staff and create open communication and cooperation with Lamont School of Music, Theatre Dept., Sodexo, Campus Safety, Risk Management, Facilities, Budget, and Custodial departments regarding scheduling and events. Provide updated reports for such meetings.
• Supervise and manage high-profile events including but not limited to, Chancellor and Provost level events.
• Request maintenance and repairs in common areas to maintain the appearance of the building
• Review and update the Ev nt Management Handbook on a regular basis; conduct event management training and advise on general event management for staff as needed

• Identify best practices and trends in the industry and adapt Event Services procedures accordingly Supervision and Leadership

• 1 full-time Event Manager

• 1 part-time Event Specialist
• 3 part-time Managers on Duty (direct supervision from Event Manager position)
• Serve as a leader within the Division: model professionalism, effective communication and excellent customer service. This includes upholding elevated standards in terms of event execution and the reputation of the Newman Center.
• Coach and develop staff to navigate challenging circumstances including conflict management and communication.
• Contributes to the maintenance of good working relationships with all members of the University community, and other duties as assigned.

• Proactively seeks professional development opportunities and be informed on best practices in the performing arts and event management industries Knowledge, Skills, and Abilities

• Ability to manage/supervise a large staff of part-time workers.

• Excellent computer skills, including event management software; Microsoft Excel (arithmetic functions), Teams, Word, Outlook

• Knowledge:

• Industry Knowledge: Familiarity with the industry the company operates in, including market trends, competitors, and potential clients.

• Sales and Marketing Principles: Knowledge of sales techniques, marketing