The University of Denver Libraries, comprised of the Main Library at the Anderson Academic Commons, the Bonfils Stanton Music Library in the Newman Center, and the off-site Hampden Center storage facility, is a highly collaborative, team-based organization that serves a diverse population, ranging from our students, staff, and faculty to public and other academic patrons from around the country and the surrounding region. The Anderson Academic Commons is the campus centerpiece for collaborative, technology-infused teaching, learning, and engagement. Consistently ranked in the Top 5 of Princeton Review's best college libraries, the University of Denver Libraries are central to discovery and creative interaction among students and faculty, and provide collections, services, personnel, and systems that support the teaching and research programs of the University. The institution is dedicated to the goal of building a culturally diverse and inclusive faculty and staff committed t o teaching and working in a multicultural environment. To learn more, visit: https://library.du.edu/about-libraries/diversity-equity-inclusion.

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Position Summary

The Digital User Experience Librarian reports to the Associate Dean for Scholarly Communication & Collections Services and is an important member of the Library Technology Services Department. The person in this position conducts user experience (UX) research and usability testing in order to continually improve the usability and accessibility of user-facing technologies. They are primarily responsible for the Libraries website and discovery layer and also provide UX support for other applications, such as Digital Commons @ DU and Special Collections @ DU. The Digital User Experience Librarian works to ensure the needs of users are at the forefront of all technology decisions, and cooperates closely to this end with campus units such as IT@DU, Marketing & Communications, the Disability Services Program and the Office of Teaching & Learning, as well as vendors and internal colleagues. The position leads the Libraries Web Committee, is a standing member of the Assessment and Me tadata & Discovery Committees, and supervises hourly staff who support efforts in usability research and accessibility remediation.

All library faculty are members of the Professorial Series in University Libraries and are required to go through contract renewal and promotion according to the Library Faculty Guidelines. All faculty are evaluated based on their librarianship/curatorship, scholarship, and service. Further information and guidelines will be provided during the hiring process.

In your application, please include a one-page statement with examples of how you have engaged with or incorporated the perspectives of diverse, under-represented, or differently-abled populations in your previous work. Examples could include job experiences, internships, coursework, etc.

Essential Functions

• Lead UX research and assessment efforts for user-facing library technologies.
• Chair the Libraries Website Committee.
• Provide oversight for all content on library.du.edu.
• Work with IT@DU and Marketing & Communication on design and information architecture for library.du.edu.
• Monitor release notes and manage configurations for Compass (ExLibris Primo VE)
• Work with developers on Compass customizations as necessary.
• Work with Cataloging Librarian and E-Resources Manager on analysis of e-resource discoverability.
• Collaborate with colleagues across technical services departments on projects as appro riate.
• Monitor accessibility standards and policies and help set related strategy and policy.
• Monitor trends and best practices in library discovery and recommend and facilitate improvements to existing systems and services.
• Liaise with campus Disability Services on matters related to digital accessibility.
• Conduct usability studies and provide UX data to colleagues working with other discovery platforms, such as Digital Commons @ DU and Special Collections @ DU.
• Provide mockups and wireframes for homegrown discovery layers such as Special Collections @ DU.
• Work collaboratively to ensure Libraries technologies are compliant with Section 508 and WCAG 2.2 requirements.
• Advise and educate digital content creators in Web usability and accessibility best practices.
• Serve on library and campus committees and fully participate as an active member of a highly collaborative, team-based organization and attend regular meetings.
• Work in accordance with the promotion guidelines, engage in scholarly activities through research and publication, and participate in national and regional professional organizations.

• Work with library liaisons to engage academic departments as necessary. Knowledge, Skills, and Abilities

• Ability to work both independently and in a team environment.

• Strong interpersonal skills and ability to communicate clearly and knowledgeably, both verbally and in writing.
• Demonstrated knowledge of best practices, issues, and trends in usability research and how they inform technology decisions.
• Knowledge of current and emerging models and tools used by libraries for resource discovery.
• Working knowledge of web and information architecture best practices.