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T-Mobile USA, Inc. Manager, Credit Risk Mgmt in Denver, Colorado

Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!

The Collections Platform and Configurations Organization at T-Mobile, USA is currently seeking a Credit Risk Management Manager who is: strong in managing a team of technical individuals in an agile development cycle; proficient in developing business and technical requirements, design on a technical level, configure, implement and test strategies in the collections decision engines; understanding functional specification documents, technical deployments, and inter-system relationships (Credit and Collections related process/system experience a plus); experienced in resource planning for enterprise initiatives with a keen understanding of project deliverables, timelines and budget considerations; adept in quality assurance and user acceptance testing protocols (JIRA experience a plus); developing material and delivering information to senior leadership. The ideal candidate will possess skills as a seasoned, experienced professional with a strong understanding of industry best practices and has demonstrated the ability to resolve a wide range of issues in creative and practical ways. This individual will also have a record of delivering results in a fast- paced and flexible environment and the ability to

Responsibilities include: Effectively manages team to achieve results by providing appropriate direction, timely developmental feedback, and coaching, and conducting performance reviews and conversations. Monitors and measures work tasks to ensure deliverables are provided on time and within budget. Manages both technical relationships with internal and external teams, including driving features and function requests for inclusion in future capability releases. Foster environment where team members identify problems, risks to continually review key business initiatives and find optimal resolutions. Drives continuous development practice improvements across technical disciplines (e.g. team structure, roles, processes, tooling, security & compliance). Effectively communicate business strategies, expectations, and challenges to inspire action throughout an assigned team. Provide strategic guidance and project prioritization efforts. Plans, identifies, communicates, and delegates appropriate responsibilities to team members to ensure smooth flow of operations. Builds trusted, reciprocal relationships with all levels of leadership and support teams. Facilitates effective and encouraging team relationships. Resolves operational and interdepartmental problems quickly. Lead through Management team to ensure business initiatives, technology roadmap, communications, training, change management and vendor management are supported.

Education: Bachelor's degree in Business, Computer Science or other quantitative field or equivalent work experience Masters degree or MBA preferred.

Work Experience: 4-7 years Industry experience in technical deployments, understanding technical process flows, and managing high functioning teams.

Knowledge, Skills, and Abilities: Problem Solving - creativity and the ability to reach insightful conclusions (Required) Communication - Ability to manage relationships, influence and communicate complicated logic, and solutions in a clear and concise manner at the executive level and provide decision support, analysis and recommendations that help to drive effective execution of business strategies. (Required) Strong presentation skills to large and small audiences. (Required) Up-t -date knowledge of strategic frameworks, industry trends, and datasets to improve company performance (Preferred) Medium to advance knowledge of Scripting Tools (Python/SQL/HTML/Perl) (Preferred) Knowledge of federal & compliance regulations e.g. SOX, PCI & CPNI. (Preferred) Agile Methodologies Knowledge - overall execution relating to all aspects of an agile development life cycle from technical writing of strong requirements, defining the strategy, black log, sprint planning, configuration, testing through deployment and support. (Required) Technology experience in delivering large and complex business/technology initiatives. (Required) Experience with FICO decision engines - Blaze/TRIAD (Preferred)

#LI-Corporate

  • At least 18 years of age
  • Legally authorized to work in the United States

Colorado Pay Range: $136,200.00 - $184,300.00 Washington Pay Range: $146,200.00 - $197,800.00

oThe pay range above is the general base pay range for a successful candidate in the state... For full info follow application link.

EOE Statement

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age,

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