About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As the Senior Lead Program Manager in Lumen’s Black Lotus Security Group, you drive pivotal programs, aligning with strategic priorities and fostering collaboration for measurable results. You’ll liaise with stakeholders across Lumen to ensure key initiatives succeed.

The Main Responsibilities

• Execute plans with customers, partners, Sales, Product Management, Enterprise Operations, and Marketing

• Align program execution with organizational strategy and priorities

• Track performance against KPIs and OKRs

• Lead cross-functional programs from planning to delivery

• Oversee product delivery architecture and engineering

• Identify process improvement opportunities

• Facilitate reviews and provide executive updates

• Build strong partnerships for seamless program execution and alignment with business goals

• Capable of analyzing large datasets to derive actionable insights and presenting findings in impactful ways

• Comfortable managing ambiguity and providing clarity to teams working on complex initiatives

• Effective communicator who can present information concisely to senior leadership and customers

• Curious and proactive about industry trends and innovations to continuously enhance program strategies

What We Look For in a Candidate

• You are a results-oriented program management professional with a track record of successfully delivering complex initiatives in dynamic environments. You excel at building cross-functional relationships, driving alignment, and simplifying processes to maximize efficiency.

• Highly motivated, organized, and persistent in driving program goals to completion.

• Adept at influencing stakeholders across all levels of an organization to achieve shared objectives

• Strategic thinker with the ability to translate vision into actionable plans and measurable results

Qualifications

• Effecitve communication skills for concise and professional interactions.

• Active Project Management Professional (PMP) certification from the Project Management Institute (PMI)

• Over 5 years of experience managing large and complex projects across teams or organizations. Highly organized with strong follow-through abilities

• Ability to think strategically and operate tactically to provide business insights and achieve operational goals

• An active TS/SCI clearance is highly desirable or eligibility to obtain

• Proven experience in building relationships at various organizational levels, including VP/SVP

• Required: BS/BA degree; Preferred: MBA

• 10 years of experience in management, leadership, and strategic planning.

• Knowledgeable about Lumen’s products, services, strategy, and decision-making processes.

• Experience with Lean Six Sigma, KPI and OKR development, and Scaled Agile Framework.

• Proficient in using Jira Align, Workboard, and business intelligence tools like PowerBI or Tableau

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI

$142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process

Learn more about Lumen's:

Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

Bonus Structure

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 336237

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

01/16/2025