Training & Development Specialist – Trails Training Specialist

Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4500410)

Apply



Training & Development Specialist – Trails Training Specialist

Salary

$86,916.00 - $113,004.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

IHA 05212 04/10/2024 repost

Department

Colorado Department of Human Services

Division

OCYF (Office of Children, Youth & Families)

Opening Date

05/08/2024

Closing Date

5/22/2024 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

1575 Sherman St. Denver, CO, 8020

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

isaac.phelps@state.co.us

Salary Note

Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

This position is open to current Colorado residents only.

Please note: This recruitment may be used to fill multiple vacancies.

About the Division of Child Welfare:

The Office of Children, Youth and Families (OCYF) ensures fulfillment of the Department’s mission and goals to promote safety, permanency and well-being for the children, youth and families served by the Division of Child Welfare, the Division of Youth Services, and the Domestic Violence Program. OCYF is responsible for policy development, services provision and coordination of efforts to improve the lives of Colorado citizens by supporting supportive, quality and effective services.

This work unit exists to manage all activities related to Colorado’s Comprehensive Child Welfare Information System (CCWIS), also known as Trails, including strategic long-term activities, as well as day-to-day operational activities. Colorado’s CCWIS has 5500 users across CDHS and county departments of human services. The system includes two different user-facing applications (legacy & modernized Trails), an Oracle database, and over 100 interfaces with 13 different applications. The work unit is responsible for managing both the ongoing operations and maintenance of Trails, along with continual quality improvement activities, such as upgrades, updates or enhancements. The work unit must ensure that Colorado’s CCWIS is in compliance with all state and federal requirements and regulations. The work unit interacts with multiple stakeholders, including, but not limited to: state program staff from CHDS, HCPF and the State’s Ombudsman’s Office, county staff, CDHS management, vendors, and Governor’s Office of Information Technology (OIT).

Opt in below to receive text message updates on CDHS recruiting events!

CDHSCareers

Description of Job

Summary of the position:

This position was created to assist with the retention of new and seasoned workers in the child welfare profession. This position serves multiple roles:

First this position has the senior authority on the translation of user feedback into process improvement as it relates to data entry within Trails and its connections with other systems. Management relies on this staff to direct continuous quality improvement of the Child Welfare Training System (CWTS) by being a liaison between Trails and other interfacing systems (such as the Colorado Benefits Management System (CBMS) and the Colorado Department of Early Childhood (CDEC)), the Governor’s Office of Information Technology (OIT), and county departments of human services.

Second this position builds capacity and supports within the county departments during and after training is completed through coaching, training, and technical assistance.

Duties:

Training, Coaching, Technical Assistance, and Oversight.

This position is the senior authority on both training and child welfare services delivery as they relate to Trails data entry: This area focuses on the work related to ensuring safety, permanency, and well-being for children/youth who have experienced abuse and/or neglect. This includes, but is not limited to, having expertise in:

• The use of Trails

• Data-entry best practices

• Interactions between Trails and other state systems

• Federal reporting requirements

• Laws and rules related to the provision of child welfare services

This position designs, delivers, and provides coaching, training, and technical assistance to all levels of staff within county departments, as well as on an as-needed basis to staff in other state agencies, as it relates to the use of Trails, including all future Trails update releases.

This position develops, designs, and delivers training to child welfare staff and management that aligns with best practices, Volume VII, Statute, and federal law. The training delivery is provided in a coach-like way, helping learners develop their internal critical thinking in a way that benefits the staff they work with and the agencies they work for.

This position provides coaching and direct practice consultation, training, and support for all levels of staff within county departments to develop them in a way that supports the successful application of skills, ensures compliance with policies, encourage professional growth, and enhances the culture of the organization and the resiliency of the workforce.

This position leads professional development by working within the county department, directly with staff, to assist and support staff with complex issues related to both Trails Legacy and Trails Mod. This support may be at the request of the county and/or at the request of DCW program staff when there are concerns regarding county performance and/or practice.

Continuous Quality Improvement.

This position directs continuous quality improvement of the Child Welfare Training System (CWTS) as it relates to Trails data entry.

This position serves as a liaison between other interfacing state data systems, OIT, county departments of human services, and CWTS.

This position identifies gaps in training, policy, and practice, provides specific training and policy guidance to help enhance the state’s support of child welfare staff at all levels, including foster and kinship care providers, and manages process-improvement strategies to enhance CWTS.

This position makes decisions around assisting counties in improving internal processes, directing CWTS in process-improvement activities, collaborating with other agencies to ensure data entered into Trails improves and enhances interactions with other systems, and working with DCW program staff to address program-related concerns.

This position provides essential consultation to DCW, CWTS, interfacing agencies such as HCPF, OCR, and CDEC, and county departments as it relates to the role of training in implementing policies, laws, and practices. This includes consulting on broad, critical program and policy direction.

Other Duties as Assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Experience Only:

• Nine (9) years of relevant experience in an occupation related to the work assigned

to this position.

OR

Education and Experience:

• A combination of related education (public child welfare, human services, sociology, psychology) and/or relevant experience in an occupation related to the work assigned equal to seven (7) years.

  Substitutions:

• Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.

• Additional appropriate education will substitute for the required experience on a year-for-year basis.

Preferred Qualifications:

• Knowledge of public child welfare, human service practice experience, and training/coaching experience.

• Knowledge of adult learning theory and training principles, theories, and practices.

• Bachelor’s Degree in public child welfare, human service, sociology or psychology preferred.

Conditions of Employment

• Standard Background. ALL CDHS employees (non-direct contact): CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional License verification (licensure requirements), and drug screen (commercial Driver’s license).

• Must possess a valid, unrestricted U.S. Driver's License

• Travel – The work requires travel to provide technical assistance and coaching directly to county departments of human services; travel may occur any day of the week and may include overnight travel.

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

  Appeal Rights:

  If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

  An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

  For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

The Assessment Process

For additional recruiting questions, please contactisaac.phelps@state.co.us

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• BenefitHub state employee discount program

• Employee Wellness program (https://coloradostateofhealth.com/)

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

  *Some positions may qualify for the Public Service Loan Forgiveness Program. For more

  information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

  Our Values:

  We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

  Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

  We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

  Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

  We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

  Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

  We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

  ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.

  THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER (https://cdhs.colorado.gov/information-for-job-applicants#eoe)

  Toll Free Applicant Technical Support

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Discuss your interest in this position and the qualifications and skills you offer.

02

Discuss a priority for this position, given your background and experience.

03

The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

• This information is available to me and I have read this information

• I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

  04

  Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.

• Yes

• No

  05

  If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

  06

  Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

  Required Question

Agency

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

Apply

Please verify your email addressVerify Email