Fraud Analyst - Remote/Hybrid

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Fraud Analyst - Remote/Hybrid

Salary

$57,708.00 - $69,960.00 Annually

Location

Denver Metro, CO

Job Type

Full Time

Job Number

WAA00077-Fraud Analyst -07.24

Department

Department of Treasury

Opening Date

07/03/2024

Closing Date

7/14/2024 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

200 E. Colfax Ave Denver, CO 80203

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

Janet Martin janet.martin@state.co.us

Salary Note

Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

Please Note: The employment list from this posting will be used to fill other similarly situated positions in this class.

About the Colorado Department of State Treasury

The Colorado State Treasury is the constitutional custodian of the public's funds. The Treasury has to manage and account for tax dollars from when they are received until they are disbursed. The treasury staff is committed to safeguarding and managing the people's monies with the same diligence and care as they do their own.

Vision

The Colorado State Treasury staff will continually strive to serve the residents of Colorado better. Central to this goal is the continued introduction and use of new technologies to provide improved access to services for taxpayers and other Governmental agencies.

Mission

Our mission is to safeguard, manage, and account for tax dollars from when they are received until they are disbursed with diligence and care.

Why work for the Colorado Department of State Treasury?

We are a values-driven organization committed to accountability, agility, collaboration, and respect. We believe in outstanding customer service, an inclusive culture (https://www.youtube.com/watch?v=eAPo-IRsOZU) , continuous process improvement, and our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we seek dedicated individuals who exhibit our shared values and passion for quality and excellence in all we do. In addition, we offer a great location and great benefits, which include:

• Medical and dental plans (https://www.colorado.gov/pacific/dhr/benefits)

• Strong, secure, yet flexible retirement plans, including PERA Defined Benefit Plan or PERA Defined Contribution Plan (https://www.copera.org/new-members) plus pre-tax and ROTH 401K, and 457 plans (https://www.copera.org/members/peraplus-401k457)

• Employee wellness programs

• Basic Paid and Optional Life Insurance (https://dhr.colorado.gov/state-employees/state-employee-benefits/life-insurance)

• Short and long-term disability coverage

• Flexible work schedule and remote work options

• No-cost Eco Pass for all eligible State employees

• 11 paid holidays per year plus vacation and sick leave

• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs

• Training opportunities

• Tuition Reimbursement

• Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program (https://stateofcolorado.benefithub.com/app/home)

Description of Job

Under the mission of the State Treasury and the Unclaimed Property Division, this position is responsible for reviewing Unclaimed Property claims to detect and prevent potential fraud and communicate and educate the division regarding responsibilities. The goal of this position is to facilitate the return of unclaimed property to the rightful owners while minimizing the payment of fraudulent claims. This position will review multiple types of claims for fraud. Specific duties include:

Fraud Investigation

• Review daily reports to intercept potential fraud on claims.

• Develop, conduct, implement, and administer investigations of unclaimed property fraud. This includes examining the claim for potential red flags, reviewing for compliance, gathering reports, data, and information from all relevant sources, and interviewing relevant individuals to substantiate fraud . Prepare an analysis of findings and draft reports of fraud claim activity.

• Advise Division leadership on all matters involving fraud and prosecution of fraud. Report findings as needed.

• Work with the Audit Manager on the reasonableness and effectiveness of fraud-detection controls.

• Maintain the KAPS fraud table and finder table and ensure accuracy with assistance from Office Administrative Specialists.

• Assess, adapt, and identify ever-changing methods used to commit fraud.

• Educate division staff on fraud; assist with the creation of procedures.

• Maintain an in-depth knowledge of all aspects of the Kelmar Fraud Index (KFI) by attending trainings and learning new applications or system enhancements as they become available.

Outreach Coordinator

• Determining appropriate events for the division to attend.

• Coordinate with the event staff information about the division and the services the Unclaimed Property provides.

• Confirming Great Colorado Payback giveaways for each event are available, organized, and acceptable to bring to each event.

• Transporting supplies to the event. This includes the tent, signs, tables, chairs, ipads, and giveaways.

• Positively encourages and coordinates sign-ups from fellow workers to attend each event. Provides scheduling to the Division.

• Provides feedback to management on which events were successful and recommends locations and giveaways for future events.

Other responsibilities include but are not limited to:

• Review and analyze potentially fraudulent claims submitted to determine whether the documents submitted are sufficient to process the claim and if they are consistent with the reporting company.

• Answers or returns potential fraudsters' phone messages or emails related to a claim by providing information regarding the property and instructions regarding the claims process.

• Requests additional information from a potentially fraudulent claimant when needed to make determinations.

• Investigate whether there are ties to the ownership that may be validated in documents submitted or in other sources such as Lexis Nexis/Accurint.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications:

Six (6) years of professional experience performing data analysis for integrity, determining risk, non-compliance, and fraud using multiple sources of data. Data analysis experience must include collection, analysis, interpretation, and providing summaries of data. At least six months of experience coordinating onsite or offsite events is a plus.

OR

A Bachelor’s degree from an accredited institution in computer science, data analytics, sociology, psychology, accounting, or a field of study related to the assignmentANDtwo (2) years of performing data analysis for integrity, determining risk, non-compliance, and fraud using multiple sources of data. Data analysis experience must include collection, analysis, interpretation, and providing summaries of data

OR

A Master’s degree from an accredited institution in business administration, computer science, data analytics, or other directly related field of studyANDone (1) year of professional experience performing data analysis for integrity, determining risk, non-compliance, and fraud using multiple sources of data. Data analysis experience must include collection, analysis, interpretation, and providing summaries of data.

Preferred qualifications that a successful candidate will demonstrate:

• Current or previous state government experience as identified in the minimum qualifications above

• Experience providing customer service for complex situations/escalations

• Knowledge of Colorado’s Revised Uniform Unclaimed Property Law

• Experience with coordinating local outreach events

• Experience training, coaching, and mentoring others

• Experience interpreting complex data and presenting it in a clear, understandable format

  Required Skills and Competencies:

• Coaching and administrative skills, including the ability to work collaboratively with other department team members;

• Excellent problem-solving skills

• Strong attention to detail

• Strong analytical skills

• Strong organizational skills

• Presentation skills

• Conflict management skills

• Effective verbal and written communication skills

• Ability to identify a problem and present solutions

• Ability to work independently

• Strong interpersonal skills

• Proficiency with MS Office suite

  Conditions of Employment:

• A pre-employment background check will be required as part of the selection process.

• At least 10% of travel, mostly within the Denver Metro area, is required. Must be willing to travel by vehicle.

• You MUST be a Colorado resident to apply for this position.

  How to Apply:

  Check out this video on how to apply for the State of Colorado jobs (https://www.youtube.com/watch?v=vUwZiY6G24U&feature=youtu.be)

Important Note: A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted inlieuof the official State of Colorado online application. Therefore, it is essential that you document your work experience/job duties portion of your online application and the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement.

It is also essential to thoroughly answer all supplemental questions (if listed), as your answers will be evaluated during this phase.

Only complete applications submitted by this announcement's closing date will be considered.Failure to submit properly completed documents by the closing date of this announcement may result in your application being rejected.

Please submit a resume, cover letter, and letter of interest detailing how your experience and background address the stated minimum and preferred qualifications/competencies of the job and attach them to the online application.

Application Checklist :

Complete Applications include the following documents:

• A complete online application.

• A completed supplemental questionnaire.

  Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process described below.

  Comparative Analysis:

  Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis. After you meet the minimum qualifications for the position and depending on the number of qualified candidates, the comparative analysis for this position may include all or part of the structured review of your application materials against the minimum and preferred qualifications of the position as posted in this job posting and the review of your answers to the supplemental questionsORanother skills assessment, to measure your job-related skills and competencies.

  The top six ranking candidates will then be invited for an interview.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgment of the Department's action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, a medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

CST is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Janet Martin, Treasury ADAAA Coordinator, at 303-866-5460 or janet.martin@state.co.us .

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Describe in detail how your current or previous experience relates to the job's minimum requirements. Please be detailed in your response

02

Describe your experience with data analysis and reporting in the context of fraud prevention and examination

Required Question

Agency

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

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